Site Reliability Engineer

Site Reliability Engineer 

The Opportunity

We are looking for a highly capable engineer to join our Platform and Site Reliability engineering team. You will be responsible for building, maintaining and operating the infrastructure platform on which all Ookla services are built. In this role, you will build, maintain, and support a massive-scale dynamic infrastructure that is relied on by  hundreds of millions of users around the world. You will obsess over systems performance, scalability, reliability, observability, and security. Most importantly, you will help deliver critical application functionality and help make the internet experience better for our users to help us achieve our goal of better connectivity for all.

We are committed to providing you a flexible work environment where individuality, fun, and talent are all valued equally. If you consider yourself innovative, adept at collaboration, and you care deeply about the work you do, we want to talk!

Key Responsibilities

• Maintaining a distributed, global ecosystem of thousands of cloud instances, containerized workflows, serverless applications, Linux servers, and associated infrastructure supporting billions of requests daily.

• Maintaining transactional database infrastructure using MySQL, PostgreSQL, and managed services such as RDS/Aurora.

• Supporting the use of NoSQL data storage engines such as DynamoDb and MongoDB.

• Building and supporting data stream processing with Kinesis or Kafka.

• Supporting data engineering and big data toolchains such as Spark.

•  Supporting production systems in a 24x7x365 environment, including on-call responsibilities.

• Providing architectural and operational support to software engineers in a wide variety of focus areas.

• Support software and data engineering teams and guiding operational best practices.

• Implementation and oversight of security programs including vulnerability remediation, patch management, IDS/IPS, penetration testing, and interfacing with our corporate InfoSec team.

• Supporting the development to production code deploy pipeline for a range of production applications.

• Providing the tooling and guidance for the software and data engineering team to implement our monitoring and observability best practices.

• Assisting development teams with troubleshooting.

Job Qualifications

We are looking for the right person, not the exact list of requirements. If you believe your life experience has prepared you for similar challenges, we’d like to hear from you.

• 4+ Years Systems/Platform engineering experience

• Experience building globally-distributed systems

• Strong understanding of security best practices 

• Infrastructure as Code: Terraform, Cloudformation

• Branching and Merge based Source Code Configuration Management: Git, Github

• Configuration management systems such as Chef or Ansible

• Container-based architectures including Docker, Kubernetes

• Proficiency in one or more high level programming languages such as Typescript, Go, Python, PHP, Ruby, Java, etc.

• Experience with AWS and other Cloud infrastructure platforms

• Comfort writing SQL queries and analyzing query performance

• Comfortable learning and working with new technologies in an ever-changing environment

• Strong verbal and written communication skills 

• Strong time management skills and a self-driven work ethic

About 

Ookla, an Accenture company, is a global leader in connectivity intelligence that brings together the trusted expertise of Speedtest®, Downdetector®, Ekahau®, and RootMetrics® to deliver unmatched network and connectivity insights. By combining multi-source data with industry-leading expertise, we transform network performance metrics into strategic, actionable insights.

 Our solutions empower service providers, enterprises, and governments with the critical data and insights needed to optimize networks, enhance digital experiences, and help close the digital divide. At the same time, we amplify the real-world experiences of individuals and businesses that rely on connectivity to work, learn, and communicate. From measuring and analyzing connectivity to driving industry innovation, Ookla helps the world stay connected.

 About Accenture

Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com.

 Compensation Range 

Ookla provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The salary compensation for this role is $90,000 - $100,000. Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance.

Benefits 

Ookla, an Accenture Company, offers competitive salaries in addition to robust, health and wellness-focused benefits, including comprehensive medical, dental, and vision coverage, as well as life and disability benefits. We are committed to work-life balance with Flexible Time Off, Volunteer Time Off, and paid holidays. We offer family building and caregiving support and generous Family Care and Parental leave, when you need it. We also provide Fitness Reimbursement and access to wellness programs, ensuring our team stays healthy both physically and mentally.

We believe that no one should be discriminated against because of their differences. All
employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and
more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture-Equal-Employment-Opportunity-Statement.pdf
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service members.

Applicants for employment in the US must have work authorization that does not now or in the
future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or Ookla, an Accenture Company, or an affiliated Accenture business may not be eligible for consideration.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.