Designs, develops, and configures ServiceNow solutions focused on IT asset management, software licensing, hardware management, and IT operations. Customizes workflows, business rules, and UI policies; integrates ServiceNow with external systems through REST and SOAP APIs; maintains platform performance and best practices; and collaborates with product owners and stakeholders to gather requirements and deliver solutions.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Software Integration Engineer
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Internal Systems & Automation Technology team is looking for a Software Integration Engineer II to drive our employee experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the employee experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
Role
• Design, develop, and configure solutions on the ServiceNow platform with focus on IT Asset Management (SAM & HAM & ITOM).• Customize workflows, business rules, and UI policies to support asset lifecycle and enterprise wide software license requests.• Integrate ServiceNow with external systems using REST API and SOAP API.• Ensure compliance with ServiceNow best practices and maintain platform performance.• Collaborate with product owner and stakeholders to gather requirements and deliver robust solutions.
All About You: • 2 years of experience in Software Development/Software Integration• Proficient in JavaScript, HTML is a must. • Advanced experience with API integrations (REST, SOAP, Python).• Experience in ServiceNow development and configuration.• Experience in ITAM modules (Software Asset Management, Hardware Management and ITOM).• Knowledge of SCCM, Intune and JAMF.• Be skilled at explaining technical problems succinctly and communicate clearly • Always look for potential solutions to solve problems• Good to have the exposure to other ServiceNow modules
WORK LOCATION: MEXICO CITY
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Software Integration Engineer
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Internal Systems & Automation Technology team is looking for a Software Integration Engineer II to drive our employee experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the employee experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
Role
• Design, develop, and configure solutions on the ServiceNow platform with focus on IT Asset Management (SAM & HAM & ITOM).• Customize workflows, business rules, and UI policies to support asset lifecycle and enterprise wide software license requests.• Integrate ServiceNow with external systems using REST API and SOAP API.• Ensure compliance with ServiceNow best practices and maintain platform performance.• Collaborate with product owner and stakeholders to gather requirements and deliver robust solutions.
All About You: • 2 years of experience in Software Development/Software Integration• Proficient in JavaScript, HTML is a must. • Advanced experience with API integrations (REST, SOAP, Python).• Experience in ServiceNow development and configuration.• Experience in ITAM modules (Software Asset Management, Hardware Management and ITOM).• Knowledge of SCCM, Intune and JAMF.• Be skilled at explaining technical problems succinctly and communicate clearly • Always look for potential solutions to solve problems• Good to have the exposure to other ServiceNow modules
WORK LOCATION: MEXICO CITY
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Mastercard New York, New York, USA Office
Mastercard NYC Tech Hub Office

Mastercard’s NYC Tech Hub unites experts from diverse backgrounds and disciplines, from software development to finance, data architecture to cybersecurity and beyond, to build systems that never fail for a world that never stops.
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What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory


