Solutions Engineer (Pre-Sales)

Summary:
We are seeking a Solutions Engineer to join our GTM team. This role will partner closely with the sales team to deliver technical demos, proof of concepts, and serve as the technical advisor during the sales process.

Key Responsibilities:

• Support sales in technical discovery, solution design, and demos.

• Build and customize proofs-of-concept for enterprise prospects.

• Bridge product capabilities with client needs to close deals.

• Collaborate with product and engineering to relay market feedback.

• Create technical sales assets (e.g., architecture diagrams, security briefs).

Qualifications:

• 3+ years in a Solutions Engineering, Pre-Sales, or Sales Engineering role.

• Strong technical background in APIs, cloud infrastructure, and/or ML technologies.

• Excellent communication and consultative skills.

• Ability to understand technical requirements and map them to solutions.

• Prior experience with ecommerce platforms or search technologies is a plus.

Salary Range:
$135,000–$160,000 USD base salary + performance bonus.

About Refine
Refine is pioneering the next generation of search and discovery technology. We empower brands to transition from outdated, keyword-based search systems to cutting-edge AI-powered solutions. Our proprietary multimodal search model, R4E, integrates seamlessly with e-commerce platforms, enabling natural language queries and personalized search experiences. Starting with fashion e-commerce, Refine’s vision is to lead the industry in product search, recommendation systems, and data pipelines for large language models and AI agents.

Over the next few years, Refine aims to expand its reach across all e-commerce verticals, becoming the industry leader in AI-driven product search and recommendation systems. Our ultimate goal is to unify personalization and create data pipelines that drive innovation across AI platforms, transforming how consumers and businesses interact with digital storefronts.