Pre-sales technical lead supporting account executives to drive B2B deals: discovery, product demonstrations, validation events, RFI/RFP technical responses, and sales collateral. Collaborates with sales, product, success, and professional services; updates systems of record and supports cross-departmental initiatives. Travel as needed.
Who are we?
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
In this role you’ll own the technical and functional win in a B2B sales cycle. You’ll partner closely with the corporate sales team, product teams, success management, and professional services on these pursuits. You will support a handful of account executives across multiple product lines.
How will you contribute?
- Spend 50-70% of your time working on revenue generating deals, with the remaining time spent on supporting our internal projects, ongoing learning, and supporting cross-departmental initiatives as needed.
- Assist sales with discovery process to identify quantifiable problems our solutions can solve
- Demonstrate/Workshop/Solution how our products/platform can help our prospects/customers achieve their desired business outcomes and realize value
- Lead the scoping and execution of validation events where appropriate
- Take the lead on the technical responses associated with an RFI/RFP/RFQ/Infosec etc.
- Regularly update systems of record (salesforce, SharePoint etc.) with presales notes/collateral etc.
- Contribute best practices and content/collateral to broader presales and sales teams
- Present professional services and success management offerings as part of a comprehensive solution
- Support cross-departmental projects like lead generation, event marketing, partner enablement, and sales enablement as needed
- Travel as needed for internal/external meetings
What will you bring?
- Familiarity with or hands on experience using the Smarsh suite of products, OR 1-2 years of solution engineering experience
- An ability to demonstrate our products in a way to sells the value of our solutions aligned to a client’s business objectives and pain points
- Domain knowledge of the Compliance or IT space
- Strong presentation skills to both executives and practitioners
- Knowledge and ability to present/demonstrate business processes/workflows associated with compliance (capture/archive/surveillance) use-cases
- Industry knowledge (Financial Services and/or FED SLED highly desired)
- Solution Selling, Demo2Win, and MEDDIC/MEDDPICC experience
- Strategic Thinking and a problem-solving mindset
- Operates with a high degree of independence and accountability, taking initiative to address gaps in preparation, communication, follow-through, and sales partnership before escalating for support.
- Recommended Traits: Curiosity, effective time management, strong collaborative spirit, detail oriented, work with a sense of urgency, strong work ethic and an empathetic attitude
- Bachelor’s degree or equivalent educational experience
- Experience in SaaS a plus
Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
Smarsh New York, New York, USA Office
11 Times Square, 31st Floor, New York, United States, 10036
Similar Jobs
Big Data • Fintech • Mobile • Payments • Financial Services
Build, deploy, and maintain AI-powered agents, APIs, and applications for People operations on Snowflake. Turn messy business requirements into production systems, integrate with Workday/Notion/case tools, ensure data governance and security, design multi-model LLM reliability controls, and operate full lifecycle including CI/CD, monitoring, and incident fixes while partnering with non-technical stakeholders.
Top Skills:
APIsCase Management ToolsCi/CdContainerizationData GovernanceDbtDocker (Containers)GitGitLlmsMonitoringNotionPythonQuicksilverRbacsSecrets ManagementSnowflakeSnowpark Container ServicesWorkday
Artificial Intelligence • Enterprise Web • Software • Design • Generative AI
Partner with Account Executives to design and demo Webflow solutions, conduct discovery and technical validation, lead workshops and trials, build business cases, influence product direction, and support cross-functional initiatives. Travel up to 25% and complete an in-person onboarding in San Francisco.
Top Skills:
AIAPIsCSSHTMLJavaScriptWebflow
Artificial Intelligence • Machine Learning
Lead technical evaluations, demos, and proof-of-concepts of the Domino platform for US federal and defense customers. Design solution architectures meeting federal security/compliance (FedRAMP, IL5), build reusable demo assets, and drive post-POC adoption working with Sales, Customer Success, and Solutions Architects to increase win rates and accelerate deployment.
Top Skills:
Aws GovcloudAzure GovernmentContainerizationDockerFedrampGCPIl5KubernetesMlopsNetworkingPythonR
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
