Specialist, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Product Management

Job Description
The role will assist in the building (including design, development, testing, and maintaining) of a reporting solution for our consumption-based cost allocation model. This reporting will tie technology costs and consumption to the products we sell. It will enable our stakeholders (VP’s and above) to better understand their technology investment and identify areas of opportunity to reduce cost or increase throughput. The reporting will look to simplify complex data sets and allow users to seamlessly navigate investment details and better understand the technology solutions needed to run their products.
The Role
• Build and maintain all aspects of reporting within Power BI to support current and future use cases
• Leverage data & dashboards to quickly identify Product performance challenges, making recommendations on proposed action plans. Translating data to actionable insights
• Develop, track, and analyze key business performance metrics on a monthly and quarterly basis
• Monitoring of data quality to drive reporting accuracy
• Partner with stakeholders to ensure data quality
• Works with leadership to prioritize, define, and execute new system capabilities
• Build, implement, and document standardized processes to facilitate optimal performance
• Participates in key tasks associated with technical accounting analysis
• Ensure adherence to regulatory compliance as required
All about you
• Works with ambiguity and with limited guidance. The business outcome, program, and/or product strategy is defined, but nothing else is. Able to get the inertia out and the project in motion or able to get the entropy out and the project into a calm and predictable delivery pattern.
• Transform raw thoughts into clear and concise communications/instructions to the teams. Can communicate with confidence 3+ levels up.
• Can ask the right questions to evaluate the strengths and weaknesses of designs (scalability, latency, security, performance, data integrity, etc.)
• Recognizes complexity and creates predictable delivery paths for large and/or complex efforts. Measurably improves, streamlines, and/or eliminates excess processes. Utilizes cross organizational mechanisms to describe and drive continuous improvements.
• Drives execution of an outcome from inception through successful delivery through the full stack of the services / domains, or an outcome that spans multiple teams and integrations across the enterprise.
• Verbal and written communication is clear and concise, timely and accurate.
• Experience with Microsoft Office suite tools with emphasis on excel
• Power BI experience a plus
• Domo experience a plus
• Develops good working relationships with stakeholders

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

New York City, New York: $92,000 - $148,000 USD