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Voya Financial

Sr Administrative Assistant

Posted 8 Hours Ago
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In-Office
New York, NY, USA
90K-100K Annually
Senior level
In-Office
New York, NY, USA
90K-100K Annually
Senior level
Provides high-level executive and office administrative support to the CFO and Office Manager. Responsibilities include complex calendar management, meeting and event coordination, document preparation, confidential information handling, invoice and expense reconciliation, travel arrangements, vendor and visitor liaison duties, office supply and records management, and process improvement. The role requires strong organization, discretion, communication, judgment, and proficiency with Microsoft Office and related administrative tools.
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Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Get to Know the Opportunity:

Founded in 1994, Pomona Capital is an innovative investment firm and seasoned secondaries investor with over $20 billion in aggregate capital commitments across our flagship funds, separately managed accounts and retail fund for individual investors. The firm’s 50+ professionals work from offices in New York, London and Hong Kong.


Pomona is seeking a Sr Administrative Assistant to provide high-level, in-office administrative and executive support to the Chief Financial Officer and Office Manager, helping enhance their effectiveness through exceptional organization, discretion, and proactive partnership. This role exercises a high degree of judgment, initiative, and professionalism while managing executive priorities, confidential matters, office operations, and special projects in a fast-paced environment.


This role is based in our New York office and requires onsite presence four days per week.


The Contributions You’ll Make:
  • Provide primary executive support to the Chief Financial Officer and Office Manager, serving as a trusted point of contact.
  • Manage complex, fast-changing calendars for the CFO, prioritizing requests, resolving conflicts, and anticipating scheduling needs.
  • Coordinate and manage virtual and onsite meetings and events, including logistics, agendas, catering, and meeting materials.
  • Prepare, edit, and proofread polished materials and correspondence using Microsoft PowerPoint, Word, and Excel, including drafting communications on behalf of executives.
  • Handle highly confidential and sensitive information with the utmost discretion and professionalism.
  • Process and reconcile vendor invoices and the CFO’s expense reports, coordinating with the finance team on approvals and deadlines.
  • Communicate and follow up on requests and action items, tracking open items related to office operations while liaising with Building Management, Security, and Voya partners.
  • Serve as a liaison between executives, administrative and business management teams, external contacts, and vendors.
  • Demonstrate a “no job is too small” mentality while supporting office and business needs.
  • Act as the welcoming and professional first point of contact for visitors and guests.
  • Partner closely with the Office Manager and administrative team to help manage workload and operational priorities.
  • Manage office subscriptions, publications, and professional memberships.
  • Maintain organized electronic and hard-copy files and records and provide printing, copying, and scanning support as needed.
  • Maintain office, kitchen, and hospitality supplies by monitoring inventory and coordinating orders.
  • Assist with ad hoc projects and initiatives while identifying opportunities to improve administrative and office processes.
  • Plan and coordinate domestic and international business travel arrangements for the CFO.
  • Understand and comply with all firm policies and procedures while performing responsibilities associated with the role.

Minimum Knowledge & Experience:
  • High School Diploma or GED required; bachelor’s degree preferred. High School Diploma/GED +2 years’ experience may be considered in lieu of a bachelor’s degree.
  • Minimum of 7 years of progressively responsible administrative experience, including at least 3 years supporting C-level or senior executives.
  • Advanced proficiency with Microsoft Word, Excel, Outlook, SharePoint, and PowerPoint.
  • Excellent verbal and written communication skills.
  • Exceptional discretion and ability to maintain strict confidentiality.
  • Highly organized with strong attention to detail and the ability to prioritize multiple responsibilities in a fast-paced environment.
  • Strong critical thinking, problem-solving, and decision-making capabilities.
  • Ability to work independently and collaboratively while adapting to changing priorities and business needs.
  • Demonstrated confidence and professionalism when interacting with senior leaders and external partners.
  • Ability to anticipate needs, resolve issues proactively, and take initiative with minimal direction.
  • Flexibility to work extended hours when necessary to support time-sensitive matters.

Preferred Knowledge & Experience:
  • Bachelor’s degree preferred.
  • Financial services industry experience preferred.
  • Experience with Concur, Adobe, DocuSign, and Claude preferred.
  • Poised, polished, and professional presence with a high standard of appearance and demeanor appropriate for a client-facing office environment.
  • Exceptional judgment, composure, and interpersonal skills when interacting with senior executives, investors, visitors, and key stakeholders.

How This Role Aligns to Our Core Four:

At Voya, our Core Four principles guide how we work, collaborate, and deliver results. This role contributes to those priorities by providing proactive executive support, ensuring operational excellence, and helping create an exceptional experience for leaders, colleagues, and visitors.

  • Instill Customer Obsession – Create a professional, responsive, and welcoming experience for executives, visitors, vendors, and business partners while supporting efficient office operations.
  • Transform with Automation/AI – Leverage technology, automation tools, and AI-enabled solutions to streamline administrative processes, improve productivity, and enhance organizational effectiveness.
  • Drive Higher Performance Through Our People – Foster strong collaboration across executives, administrative teams, and business partners to ensure priorities, communications, and action items are executed effectively.
  • Execute on the Fundamentals – Maintain exceptional accuracy, confidentiality, organization, and compliance while managing executive calendars, travel, expenses, office operations, and critical administrative activities.

#LI-LH1

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$90,000 - $100,000

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

  • Health, dental, vision and life insurance plans
  • 401(k) Savings plan – with generous company matching contributions (up to 6%)
  • Voya Retirement Plan – employer paid cash balance retirement plan (4%)
  • Tuition reimbursement up to $5,250/year
  • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
  • Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

Misuse of Voya's name in fraud schemes

HQ

Voya Financial New York, New York, USA Office

230 Park Avenue, New York, NY, United States, 10169

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