Jobs at Voya Financial

Lead and develop site leadership to deliver 24/7 white-glove IT support for executives. Own service strategy, KPIs, vendor management, workforce planning, incident/change management, IT asset lifecycle, and executive stakeholder relationships to ensure a premium, uninterrupted executive experience.

Conduct primary and secondary quantitative and qualitative market research, design and program surveys, analyze data (statistical testing, segmentation, MaxDiff, Discrete Choice), synthesize insights, produce executive-ready reports and presentations, manage research projects and suppliers, ensure data quality and compliance, and present recommendations to business stakeholders.

Lead a team delivering authentication, API, and web security platforms. Drive structured intake and workflow transformation (ServiceNow), define SLAs, track delivery metrics, and partner with digital and application teams to implement secure, scalable IAM solutions (IBM Verify/ISVA, DataPower, Okta/Keycloak/PingFederate).

Lead design, development, and production deployment of complex AI systems (LLM apps, retrieval pipelines, model-driven services). Own technical direction, ensure security/privacy/responsible AI, drive MLOps and reliability, mentor engineers, and partner with product and business stakeholders to deliver scalable, governed AI solutions.

Senior individual contributor who defines and executes AI product strategy and roadmaps for digital and wealth management. Leads discovery, prioritization, and delivery of LLM- and agent-driven experiences, partners with engineering and compliance, sets success metrics, and drives go-to-market, adoption, and stakeholder alignment within a regulated financial services environment.

The Disaster Recovery Specialist leads disaster recovery planning and testing, automates workflows, supports ransomware recovery, and collaborates across teams to ensure compliance and resilience.

Lead AI Product Manager who defines and executes AI product strategy and 12–18 month roadmaps for digital and wealth solutions. Runs discovery, prioritizes AI opportunities, partners with engineering, ensures regulatory compliance, and drives go-to-market and adoption while measuring business outcomes (engagement, efficiency, retirement readiness).

Lead design, development, and deployment of production-grade AI systems (LLM apps, retrieval pipelines). Own technical direction, ensure scalability, reliability, security, and responsible AI. Drive MLOps, model evaluation, monitoring, and mentor engineers while partnering with product and business stakeholders.

Lead business development and growth for Voya's multiple employer/pooled plan recordkeeping solutions. Serve as subject-matter expert, educate and support sales teams and intermediaries, identify prospects, present proposals, attend finalist meetings and industry conferences, influence product strategy, support implementations and onboarding, and develop marketing/collateral to expand pooled-plan adoption.

Lead advisor relationship management and practice consulting regionally to drive advisor growth, AUM retention, and satisfaction. Provide strategic guidance, coordinate internal resources, deliver presentations, and foster advisor connectivity to firm resources and initiatives.

Lead strategy and execution for Wealth Management funds and partner ecosystem. Own third‑party partner relationships, funds economics, partner governance, and commercial negotiations. Drive platform profitability, product access, and advisor/client adoption while partnering cross‑functionally and building a high‑performing product and partnerships team.

Lead Applied AI across Investment Management by identifying high-value AI use cases, guiding engineering teams to production-ready, scalable AI solutions, promoting reusable assets and engineering best practices, mentoring AI talent, partnering with platform leaders, and communicating business value and adoption metrics to stakeholders.

Design, build, and deploy production-grade AI applications on the Snowflake AI Data Cloud, including LLM-based copilots, RAG/semantic search, agentic workflows, and enterprise knowledge systems. Conduct data exploration, build vector retrieval and embeddings pipelines, implement evaluation and responsible AI practices, and deliver scalable, governed AI services integrated with enterprise systems. Partner with business stakeholders to translate problems into production AI solutions and establish platform standards and reusable components.

Lead the execution of digital engineering initiatives, optimizing customer onboarding, and delivering scalable digital solutions while managing teams and budgets.

The Senior Reinsurance Accountant manages reinsurance administration, accounting, reporting, and ensures compliance with SOX standards, while collaborating with internal and external teams.

The Lead Financial Analyst will manage reinsurance agreements, improve processes, analyze data, and ensure compliance while guiding junior team members.