Jobs at Voya Financial

Supports operational risk management strategy, assessments, controls, KRIs, scenario analysis, risk reporting, incident reviews, remediation tracking, and control attestations. Partners with business units and assurance functions to identify, measure, mitigate, and monitor risks; presents findings and recommendations to senior leadership; facilitates risk training; maintains risk tools and procedures; and promotes operational excellence and risk awareness.

Manages strategic enterprise accounts by retaining clients, driving renewals and expansion sales, increasing solution adoption, and generating revenue growth. Builds executive relationships, develops account plans, leads via influence, monitors satisfaction, and serves as a trusted advisor. The role requires expertise in benefits administration, SaaS, strategic selling, proposal management, and complex client communication. This is a fully remote U.S.-based position with base salary plus variable compensation.

Leads end-to-end technical service delivery for assigned client accounts, serving as the primary technical subject matter expert. Coordinates internal teams and vendors, monitors SLA and service performance, resolves risks and delivery issues, drives continuous improvement, and supports client outcomes throughout the engagement lifecycle. Provides technical guidance and training while ensuring solutions meet client needs and contractual commitments.

Leads the enterprise technology roadmap for Voya’s AI-native wealth management platform, aligning business strategy, product management, customer experience, and engineering execution. Drives a unified digital experience across retirement, wealth management, employee benefits, and investment management. Oversees cross-functional prioritization, AI and cloud adoption, platform integration, stakeholder alignment, governance, and business outcomes including client engagement, retention, cross-sell growth, and digital adoption.

Own the 12–18 month technology roadmap for Voya’s advisor experience, including AI copilots, proposal generation, client context, and next-best-action tools. Lead discovery, product specifications, AI evaluation, prioritization, launches, adoption measurement, and compliance coordination. Partner closely with engineering, wealth management, advisors, legal, and supervision while managing and coaching a small product team. Ensure products improve advisor capacity, client outcomes, and regulated financial-services workflows.

Supports insurance asset management sales professionals with marketing, distribution, client relationship expansion, and new business development. Conducts client, industry, and market research; develops knowledge of investment offerings; collaborates with investment, marketing, consulting, RFP, client service, and operations teams; and helps deliver fixed income, alternatives, and equity solutions. The role requires strong analytical, organizational, communication, presentation, and project management skills.

Leads the design, development, deployment, and technical direction of production-grade AI systems, including LLM applications, retrieval pipelines, and model-driven services. Establishes practices for evaluation, testing, monitoring, reliability, and operationalization. Partners with product, data, engineering, and business stakeholders to develop scalable solutions while ensuring security, privacy, responsible AI, and enterprise compliance. Mentors engineers, guides architecture decisions, and mitigates technical risks across complex initiatives.

Leads institutional and insurance channel marketing strategy for an asset management firm. Develops segmentation strategies, lifecycle campaigns, product messaging, content, digital programs, and sales enablement initiatives supporting client engagement, distribution growth, retention, and alternatives fundraising. Partners with investment, sales, consultant relations, product, digital, events, and brand teams. Sets measurable objectives, analyzes market and competitor insights, and manages two direct reports.

Lead Applied AI across Investment Management by identifying high-value AI use cases, guiding engineering teams to production-ready, scalable AI solutions, promoting reusable assets and engineering best practices, mentoring AI talent, partnering with platform leaders, and communicating business value and adoption metrics to stakeholders.

Lead the execution of digital engineering initiatives, optimizing customer onboarding, and delivering scalable digital solutions while managing teams and budgets.

Lead and develop site leadership to deliver 24/7 white-glove IT support for executives. Own service strategy, KPIs, vendor management, workforce planning, incident/change management, IT asset lifecycle, and executive stakeholder relationships to ensure a premium, uninterrupted executive experience.

Lead a team delivering authentication, API, and web security platforms. Drive structured intake and workflow transformation (ServiceNow), define SLAs, track delivery metrics, and partner with digital and application teams to implement secure, scalable IAM solutions (IBM Verify/ISVA, DataPower, Okta/Keycloak/PingFederate).

Lead design, development, and production deployment of complex AI systems (LLM apps, retrieval pipelines, model-driven services). Own technical direction, ensure security/privacy/responsible AI, drive MLOps and reliability, mentor engineers, and partner with product and business stakeholders to deliver scalable, governed AI solutions.

Senior individual contributor who defines and executes AI product strategy and roadmaps for digital and wealth management. Leads discovery, prioritization, and delivery of LLM- and agent-driven experiences, partners with engineering and compliance, sets success metrics, and drives go-to-market, adoption, and stakeholder alignment within a regulated financial services environment.

Lead AI Product Manager who defines and executes AI product strategy and 12–18 month roadmaps for digital and wealth solutions. Runs discovery, prioritizes AI opportunities, partners with engineering, ensures regulatory compliance, and drives go-to-market and adoption while measuring business outcomes (engagement, efficiency, retirement readiness).

Lead design, development, and deployment of production-grade AI systems (LLM apps, retrieval pipelines). Own technical direction, ensure scalability, reliability, security, and responsible AI. Drive MLOps, model evaluation, monitoring, and mentor engineers while partnering with product and business stakeholders.

Finance intern supporting accounting and finance operations, including account reconciliations, journal entries, daily processing, research, data collection, reporting, analysis, documentation, and special projects. The role collaborates with finance teams, assists with internal management reports, attends meetings, and provides administrative support while developing experience in a corporate financial services environment.

Paid technology internship providing exposure to enterprise systems, data management, infrastructure, digital technologies, security, networking, web technologies, and business applications. Interns may contribute across areas including enterprise architecture, corporate systems, quality and vendor management, retirement services, wealth management, and employee benefits. The role seeks students with technical coursework, analytical ability, communication skills, collaboration, and eagerness to learn.

Accounting intern supporting the financial reporting division by preparing accounting entries, financial reports, analytical reports, and work papers. The role involves collaborating with functional departments to validate financial information, documenting reporting activities, and contributing to team objectives. Candidates should be pursuing an accounting degree and be proficient in Excel and Microsoft Office. Experience with Power BI, Tableau, and AI is preferred.

The actuarial intern will perform mathematical and clerical actuarial tasks, compile and verify data, support loss and expense reserve evaluations, prepare rate filings and financial schedules, and assist with premiums, benefits, pricing, and other assigned projects.