Sr. Director, Data Interchange & File Management (Remote)

Join Us!
Take the next step in your journey at Inspira Financial. You will help businesses and individuals thrive today, tomorrow, and into retirement. Become part of a company that is people centric and client obsessed in every interaction; a community of forward-thinking individuals focused on driving results to deliver our mission with an unwavering commitment to integrity. Join us as we strengthen and simplify the health and wealth journey -- relentlessly pursuing better outcomes for all. We believe in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided.
Employees within a 90-minute radius of our Oak Brook, IL headquarters are required to adhere to the company in-office work guidelines of 4 days per month minimum from 10 am to 2 pm (1 of the 4 days must be a Monday or Friday).
This requirement does not apply to support specialist positions.
Don't meet every single requirement? Here at Inspira Financial, we believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren't met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Inspira Financial is the place for you! We look forward to receiving your application! Check out this Inspira Financial video to learn more about our company!
Inspira Financial provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners -- helping the people they care about plan, save, and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more. Learn more at inspirafinancial.com .
We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2025 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards.
Job Summary & Responsibilities
The Sr. Director of Data Interchange & File Management is a strategic and operational leader responsible for designing, governing, and optimizing all enterprise data-exchange processes, including file ingestion, transformation, routing, delivery, and monitoring. This role oversees the teams, technologies, and standards that enable secure, scalable, and reliable movement of data between the organization and external/internal partners. The Sr. Director sets the roadmap for modernization, automation, and operational excellence across data interchange platforms and file-based integrations.
Duties & Responsibilities:

• Develop and own the long-term strategy for enterprise data interchange, file operations, and integration frameworks, including modernization, automation, and cloud-forward capabilities.
• Establish enterprise standards, policies, and architectures for secure data exchange, interoperability, data quality, and schema/format governance.
• Oversee all inbound and outbound file workflows-processing, ETL/ELT, exception management, monitoring, and partner onboarding-to ensure accuracy, SLA adherence, and operational visibility.
• Lead incident management and rapid-response processes to mitigate integration or file delivery failures.
• Collaborate on integration platform strategy (SFTP, APIs, EDI, MFT, batch) and partner with architecture, security, and infrastructure teams to improve reliability, resiliency, scalability, and observability.
• Champion tools and capabilities that enhance data management, file lineage, operational intelligence, and automation.
• Ensure full compliance with regulatory, contractual, and security requirements; maintain audit readiness, internal controls, and risk management frameworks.
• Serve as the senior escalation point for critical integrations and collaborate cross-functionally with Product, Engineering, IT, Finance, Compliance, Operations, and client-facing teams to resolve systemic issues and prioritize improvements.
• Provide strategic direction for partner onboarding to improve time-to-integration, reduce friction, and strengthen external relationships.
• Develop and execute a workforce strategy including staffing, capability development, succession planning, and career progression.
• Manage budgets, vendor and service provider relationships, and resource allocation to optimize cost efficiency and performance.
• Drive process improvements, digital transformation, and automation initiatives to enhance productivity, reduce errors, and advance operational maturity.
• Define, monitor, and report KPIs and SLAs to measure performance, generate insights, and support strategic decision-making.
• Lead organizational change initiatives with clear communication, training, and stakeholder alignment to support adoption and operational transitions.
• Oversee development and maintenance of policies, procedures, internal controls, and audit documentation.
• Perform other duties as assigned.

Managerial Responsibilities:

• Lead and develop diverse, geographically dispersed operational teams; foster a high-performance culture focused on accountability, innovation, coaching, and continuous improvement.
• Provides strategic direction and leadership to team members, fostering a positive and inclusive corporate culture.
• Manages the full lifecycle of talent acquisition, including recruiting, interviewing, hiring, and onboarding new employees.
• Oversee daily departmental operations, ensuring efficiency and alignment with organizational goals.
• Delivers timely and constructive performance feedback, supporting employee development, and continuous improvement.
• Model organizational values, cultivate a positive work environment, and recognize and reward strong performance.

Preferred Qualifications

• 10-15+ years of experience in data interchange, Managed File Transfer (MFT), integration engineering, or file-based operations leadership.
• Strong background in enterprise data movement technologies (SFTP, AS2, MFT suites, ETL/ELT tools, API gateways).
• Proven experience leading large teams responsible for 24/7 mission-critical operations.
• Deep knowledge of data formats and standards (CSV, XML, JSON, EDI, HL7, proprietary schemas).
• Demonstrated ability to modernize legacy data exchange environments and build scalable, automated solutions.
• Strong operational mindset with expertise in SLAs, KPIs, observability, and incident management.
• Excellent communication skills for executive-level reporting and cross-functional alignment.

Skills & Abilities:

• Strategic thinker with strong technical and operational execution skills.
• Exceptional leadership and team-building abilities.
• Expertise in change management with the ability to inspire and engage employees through transformation.
• Demonstrate the highest degree of honesty and integrity
• Strong financial and analytical skills to manage budgets and drive cost efficiency.
• Excellent communication and collaboration skills across executive, staff, and external stakeholders.
• High degree of adaptability and resilience in a dynamic, fast-paced environment.
• Clear ability to develop and monitor efficient, timely, and accurate processes.

Compensation & Benefits
$175,000-$195,000 per year