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Tapestry - Coach and Kate Spade

Sr. Director, Global Asset Protection, Security & Safety Operations

Posted 31 Minutes Ago
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Hybrid
New York, NY, USA
185K-200K Annually
Senior level
Hybrid
New York, NY, USA
185K-200K Annually
Senior level
Leads Tapestry’s global asset protection, physical security, safety, crisis management, business continuity, investigations, executive protection, and workplace violence prevention programs. Oversees the GSOC, security standards, emergency response, security technology, third-party providers, budgets, and global teams. Partners with law enforcement, legal, HR, cybersecurity, finance, and senior leadership to manage threats, incidents, investigations, regulatory compliance, and operational risks across corporate sites, retail stores, and fulfillment centers.
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We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.
At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach and Kate Spade New York – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. 

Job Title: Senior Director, Global Asset Protection, Security and Safety Operations

 

Primary Purpose: The Director of Asset Protection, Security & Safety Operations is responsible for leading the strategic direction and execution of all asset protection, security and safety initiatives globally, across retail stores, fulfillment centers and corporate sites. This role will set enterprise strategy, establish global standards and drive operational excellence across all regions. This role will oversee a team of Asset Protection and Safety leaders, along with third party security personnel, and partner closely with cross-functional teams to enhance operational safety, ensure regulatory compliance, and protect company assets, team members, and customers.


The successful individual will leverage their proficiency in Asset Protection to...

 

•        Lead the physical security program for Tapestry's corporate headquarters, protecting employees, visitors, facilities, information, and company assets across global locations.

•        Oversee the Global Security Operations Center (GSOC), including operational standards, staffing, security technology, incident monitoring, emergency communications, intelligence reporting, and escalation protocols, driving continuous enhancement of capabilities.

•        Establish and maintain consistent global security policies, procedures, and operating standards aligned with Tapestry's business objectives and risk profile. Lead global standardization and governance.

•        Develop and continuously evaluate security measures, including access control, visitor management, video surveillance, alarm systems, security officer operations, and emergency-response procedures. Ensure scalable, best-in-class solutions across all regions.

•        Build and lead an enterprise business continuity, crisis management and incident response program with clear governance, escalation protocols, communication framework, and roles.

•        Partner with business leaders to develop, maintain and test continuity and recovery plans across critical functions by exercising scenario planning.

•        Provide enterprise oversight during significant incidents, coordinating cross functional response and maintain clear situational awareness for senior leadership.

•        Serve as Tapestry's primary emergency response security liaison with Hudson Yards campus security and building management, coordinating daily security matters, campus-wide risks, emergency preparedness, and incident response and extend oversight to all global locations.

•        Maintain strong working relationships with the New York City Police Department, New York City Fire Department, emergency-management partners, and other local, state, federal, and international law-enforcement agencies, as appropriate. Represent Tapestry as an executive level in key public and private security partnerships.

•        Lead public-private security partnerships, ensuring actionable threat information and operational changes are communicated to internal leadership. Build and maintain strategic relationships at the executive and government levels.

•        Coordinate joint security planning, emergency exercises, threat assessments, investigations, and response protocols with campus security, property management, law enforcement, and emergency-response agencies. Align plans with enterprise risk management and business continuity objectives.

•        Provide operational support for Tapestry's executive protection program, including risk assessments, protective intelligence, travel security, transportation coordination, and protection for senior executives when required. Oversee global executive protection standards to ensure consistent delivery across all regions.

•        Lead security planning for corporate meetings, special events, leadership gatherings, including staffing, access controls, emergency procedures, and executive protection coverage. Establish enterprise event security standards and risk management frameworks.

•        Direct sensitive investigations involving workplace incidents, theft, misconduct, threats, fraud, policy violations, and other matters affecting Tapestry's people, reputation, operations, or assets. Oversee investigative strategy and ensure alignment with Legal and HR.

•        Oversee and support fraud investigations involving internal and external activity, including trend identification, investigative strategy, evidence preservation, case documentation, and corrective action while identifying systemic risks and recommend process and control improvements.

•        Partner with Legal, Human Resources, Internal Audit, Finance, Cybersecurity, and business leadership on complex investigations, ensuring matters are handled objectively, confidentially, and in accordance with company policy and applicable law.

•        Lead workplace violence prevention and threat-management efforts, including behavioral threat assessments, response planning, case management, and coordination with internal stakeholders and law enforcement.

•        Advance Tapestry's employee safety program by identifying workplace hazards, analyzing incidents, recommending corrective actions, and supporting compliance with applicable health and safety requirements.

•        Develop and maintain incident-response and crisis-management protocols for security threats, medical emergencies, protests, severe weather, facility disruptions, and other events affecting corporate operations. Lead global crisis management planning and serve on the crisis management team.

•        Manage contracted security providers and other third-party partners by establishing performance expectations, monitoring service quality, and responsibly managing program budgets. Assist with vendor strategy, contract negotiations and performance governance.

•        Evaluate emerging threats, security trends, and geopolitical developments that may affect Tapestry's employees, executives, locations, events, and business operations.

•        Use security technology, intelligence, incident data, and performance metrics to identify risks, improve operational effectiveness, and provide leadership with clear, actionable reporting.

•        Develop and deliver security awareness, emergency preparedness, workplace violence prevention, and safety training for employees and business partners while championing a global security culture.

•        Recruit, develop, and lead a high-performing security personnel, establishing clear responsibilities, professional standards, development plans, and succession readiness to build a scalable team with defined career development plans.

•        Serve as a trusted security advisor to VP of Asset Protection and senior leadership, providing practical recommendations that balance employee safety, asset protection, operational requirements, brand experience, and business continuity.

•        Evaluate and implement new technologies and tools to enhance security and loss prevention capabilities, then lead innovation and digital transformation initiatives to advance security and safety operations.

Our Competencies for All Employees
Courage
: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
 
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.                                                                                                    
 

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.


Americans with Disabilities Act (ADA)


Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or [email protected]


Visit Tapestry, Inc.

Base Pay Range

$185,000.00-$200,000.00

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.

HQ

Tapestry - Coach and Kate Spade New York, New York, USA Office

We are in Hudson Yards, New York's newest neighborhood & home to more than 100 diverse shops, culinary experiences, & offices for leaders in industry.

Tapestry - Coach and Kate Spade North Bergen, New Jersey, USA Office

Tapestry - Coach and Kate Spade North Bergen, NJ Office

5901 West Side Avenue, North Bergen, NJ, United States, 07047

2025 Internship Program

At Tapestry, we strive to provide opportunities that support the career development of existing and future talent. Now live on our Careers Site, check out our 2025 Internship opportunities. Positions are available across Tapestry, Coach and kate spade new york.

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