Sr. Director, Global People & Culture

Driven to Deliver:

Strategic Leadership & Executive Partnership

• Serve as a trusted advisor and confidante to the Executive Team and Senior Leadership Team (SLT) on talent, culture, organizational design, succession planning, and performance management.
• Act as the primary HR Business Partner to global senior leaders, providing strategic advisement on workforce planning, leadership effectiveness, team performance, and organizational health.
• Lead and manage three Regional HR Heads and the global Talent Acquisition function, ensuring alignment of regional people strategies with enterprise priorities.
• Own and monitor key People Analytics, providing regular insights to the Executive Team and Board-level reporting as needed.
• Identify trends in engagement, retention, and performance data; develop agile strategies to increase productivity, engagement, and leadership effectiveness.
• Lead succession planning and executive talent development initiatives, including C-suite talent acquisition and pipeline development.
• Participate in OPEX planning and budgeting, with accountability for People & Culture spend and alignment to global P&L priorities.
• Own governance and operational management of all SLT meetings, including agenda setting, materials preparation, follow-ups, and execution tracking to ensure strategic alignment and accountability.
• Lead executive communications and project manage company-wide communications initiatives to ensure clarity, consistency, and alignment across regions.

Leadership Development & Manager Excellence

• Elevate the capability of people managers globally through structured coaching, toolkits, and leadership development programs.
• Partner with Learning & Development to design scalable programming that strengthens feedback culture, performance conversations, and accountability.
• Oversee the global performance review, calibration, and merit planning processes to ensure fairness, rigor, and alignment to company values.
• Coach senior leaders through complex employee relations matters, organizational changes, and team performance challenges.
• Build manager capability in engagement, talent assessment, and succession planning.

Culture & Employee Experience

• Own the employee experience strategy, ensuring it drives a high-performance culture shaped by leadership behaviors.
• Act as a visible advocate for culture, reinforcing company values through leadership alignment, communications, recognition, and events.
• Oversee engagement survey strategy, distribution, reporting, and global action planning.
• Develop global reward and recognition programs tailored to regional needs.
• Oversee internal events (in-person and virtual) that reinforce connection, belonging, and performance.
• Design and continuously improve a best-in-class global onboarding experience.

Global HR Operations & Compliance

• Lead and mentor a global People & Culture team, providing oversight, professional development, and clear accountability across regions.
• Conduct regular 1:1s focused on performance outcomes, professional growth, and leadership capability building.
• Oversee global HR operations including onboarding, offboarding, leave management, benefits administration, and immigration processes (US and renewals).
• Ensure compliance with municipal, state, federal, and international employment laws across all regions.
• Act as the escalation point for complex employment-related policies and employee relations matters in the US, while providing strategic oversight to regional HR leaders globally.
• Develop and monitor standard operating procedures to ensure audit readiness and data integrity across systems.
• Own global HR record-keeping practices and ensure systems integration produces accurate, reliable reporting.
• Oversee benefits strategy and renewal processes for the US, EMEA, and APAC regions.

Compensation, Rewards & Planning

• Lead strategic compensation planning in partnership with Finance and Executive Leadership.
• Support annual merit increase cycles and compensation calibration processes.
• Participate in annual budgeting for People & Culture, identifying investment priorities and cost efficiencies.

Process Optimization & Technology

• Regularly assess HR platforms, tools, and processes to ensure scalability and operational excellence.
• Identify opportunities for automation and partner with Technology to execute process improvements.
• Support annual security audit processes and ensure HR systems meet compliance standards.
• Establish and monitor SLAs for all incoming HR requests, ensuring timely resolution and proactive communication of progress and outliers.

What Success Looks Like

• Leaders are stronger, more confident, and more accountable managers.
• Engagement and retention metrics improve year-over-year.
• Culture is intentional, measurable, and consistently modeled by leadership.
• Global regions feel supported, aligned, and compliant while maintaining local nuance.
• The Executive Team views People & Culture as a strategic growth partner, not a support function.

Equipped to Excel (Qualifications)

• Associates Degree plus 10+ years HR
• 5+ years experience supporting a start-up/high-growth organization
• 5+ years experience acting as a trusted advisor to senior leaders
• 4+ years management experience
• 4+ years experience with benefits administration
• Demonstrable expertise in supporting multiple regions, including the US, EMEA, and APAC
• Demonstrable expertise with Excel and PowerPoint
• Exceptional communication skills, both written (including email) and verbal
• Superior Presentation Skills, able to deliver engaging live content to any audience

Salary Range:

• Base Salary: $175,000-$190,000
• Bonus Eligible