Support loan origination through closing and life-of-loan servicing. Lead deal pipeline coordination, review and prepare closing documentation, liaise with internal/external stakeholders, train/mentor junior staff, ensure proper booking and reconciliations, and enforce policies and controls to mitigate risk.
Job Summary & Responsibilities
Responsibilities include, but are not limited to:
- Assist Team Lead by training and mentoring new or junior Lending Specialists to ensure consistency with workflow and processes.
- Act as the liaison and primary point of contact with internal and external customers / stakeholders from approval to deal closing, as well as being point of contact for questions, requests, and inquiries during life of loan monitoring/servicing.
- Manage deal flow pipeline with Relationship Managers and lead the interaction with internal downstream stakeholders to ensure timely closings.
- Coordinate and review closing documentation (with counsel or internal doc prep) and information with relevant stakeholders for due diligence, application processing, insurance, operational feasibility, optimal execution mechanics, and regulatory requirements.
- Assist with the execution and process flow of the transaction, including escalation of issues and designing solutions that ensure risks are covered through adequate controls and protections. Order items necessary to completion of files and prepare supplemental documentation when required.
- Partner with relevant operations teams (closing and servicing departments) to ensure proper booking, accrual reconciliations, and daily cash positions.
- Ensure initial loan funding (if there is a draw at close) and ongoing life of loan activity (payments, draws, payoffs, etc.) are properly processed and booked with downstream stakeholders.
- Carefully review loan documents for closing to ensure accuracy; close loans when necessary
Communicate with Lenders any issues that arise prior to closing.
Required Skills:
- Excellent Interpersonal skills as well as verbal and written communication skills.
- Confident in ability to enforce policies, procedures and processes when/if challenged.
- Strong PC skills using Microsoft office applications as well as Bank's core system and nCino software.
- Highly proficient in all areas of customer service, organizational skills, data input, time management and handling multiple tasks simultaneously within a high volume, strict deadline work environment.
Required Experience:
- High School diploma or equivalent and a minimum of 5 years Lending Assistant or Loan Processor and Supervisory experience.
Preferred Experience:
- Knowledge of Commercial Real Estate, C&I, or Specialized loan documentation.
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