Sr. Manager, Product Operations

H1's Product, Data, and Engineering (PDE) organization builds and ships products spanning medical/clinical intelligence, digital health, health plans, and data infrastructure. As PDE has scaled rapidly, so has the operational surface area: quarterly planning, delivery tracking, cross-team coordination, and getting the right work sequenced and shipped on time. This role will own the execution layer — building the processes, cadences, and tooling infrastructure that help our teams ship more, ship on time, and stay aligned across H1.

You will be embedded in the day-to-day work of our engineering and product teams, surfacing dependencies, unblocking delivery, and making sure our top priorities actually ship. This is not a program management role from a distance — you will join standups, sit in sprint planning, chase down what isn't written anywhere, and be the person who keeps P0s on track.

You will:
- Run the weekly Scrum of Scrums (SoS), ensuring updates are in and cross-team blockers are surfaced and resolved
- Be embedded day-to-day on top quarterly P0 initiatives: joining standups and sprint planning, tracking dependencies, and driving delivery without close oversight
- Surface and document dependencies that aren't in Jira — the work that lives in people's heads, Slack threads, and verbal agreements — and push it into a living, trusted artifact
- Provide delivery coverage on engineering tracks that are PM-light (including health plans, Provider Universe, and StudyHub engineering), facilitating prioritization and sequencing without overstepping into product decisions
- Establish a shared sprint cadence across PDE teams so work is sequenced, visible, and predictable org-wide
- Configure and own Jira from the ground up: workflows, board structure, intake templates, custom fields, and reporting views — and drive consistent adoption across all PDE tracks
- Establish and iterate on delivery artifacts: PRDs, data docs, technical understanding docs, and review gates before work moves into development or release
- Coach PDE teams on scrum best practices — sprint planning, backlog refinement, retrospectives — and hold teams accountable to delivery dates with influence, not mandate
- Relay roadmap changes or release date shifts to Marketing, keep quarterly project briefs updated, and help coordinate Product & Tech Demo sessions