Sr Sales Training Specialist - Lab

Work Schedule

Environmental Conditions

Job Description

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers find cures for cancer, protecting the environment, or making sure our food is safe. Your work will have a real-world impact, and you’ll be supported in achieving your career goals. Join us and contribute to our singular mission – enabling our customers to make the world healthier, cleaner, and safer!

Thermo Fisher Scientific's ImmunoDiagnostics Division (IDD) develops, manufactures, and markets simple blood tests to support the clinical diagnosis and monitoring of allergy, asthma, and autoimmune diseases. With 1,900 employees worldwide, IDD is the global leader in in-vitro allergy testing and the European leader in autoimmunity diagnostics. Explore our website to learn more: www.allergyinsider.com

How will you make an impact?

As part of the IDD US Learning and Development Sales Training Team, the Sr Lab Sales Training Specialist will participate in the development and execution of sales training strategies and tactics aligned with our Laboratory Sales Team's job performance goals and learning requirements. This team has several levels of sales personnel, including Strategic Account Executives, Strategic Account Managers, and Business Development Executives.

What will you do?

• Support the training of all Laboratory Sales personnel, including leadership
• Train sales force personnel in laboratory, C-Suite, and health systems environments
• Deliver an outstanding new-hire onboarding experience that promotes learning and development
• Empower and build an engaging, adult learning principles-centered learning experience
• Perform regular field co-travels with sales representatives in need of new-hire and/or tenured employee upskill training support
• Design, develop, and implement national and area sales training activities; potentially working with external training agencies and/or marketing and sales teams to provide the best possible trainings
• Develop effective and ongoing communications with field sales and marketing management to help understand the needs of Lab Sales representatives and to develop specific sales training objectives and strategies to meet these needs
• Learn and adopt new, relevant training technologies, which could include training content development software
• Assist with the logistical planning and organizing of training activities (class preparation, facilitator engagement, and set up)
• Improve new hire learning retention through collaboration with managers and mentors
• Provide follow-up and feedback to sales personnel and the management team

How will you get here?

• Bachelor's Degree required
• 4+ years of laboratory healthcare sales and/or sales leadership experience with shown success required
• Proven track record of influencing partners without direct authority
• Experience and ability to build and maintain cross-departmental, multi-functional, and collaborative relationships
• Knowledge and experience with business software applications, including MS Outlook Suite (Outlook, Word, PowerPoint, Excel), as well as virtual communication tools
• Approximate travel requirement: 30-40%
• Ability to travel extended periods of time throughout the year for training classes that can take place up to 1 week at a time
• Ability to travel remotely across the US to support new hire and current sales team training in the field, customer-facing

Knowledge, Skills & Abilities:

• Ability to understand customer dynamics and extraordinary product offerings commensurate with individual needs
• Knowledge of/exposure to laboratory markets, IDNs, and health systems
• Experience with the Diagnostics Industry, including laboratory and clinical businesses
• Prior experience with Salesforce.com or a similar CRM
• Experience and/or certification in relevant professional sales training programs
• Possess a detailed understanding of selling skills and demonstrate excellent presentation and facilitation skills
• Excellent oral and written communication skills
• Ability to learn and adopt new technologies
• Strong communication skills, ability to “think on your feet”, organized, and results-focused
• Possess an understanding of the current healthcare environment

Preferred Experience:

3 + years of experience selling in the medical diagnostic laboratory space

Coaching and mentoring new sales associates

Knowledge of IDD US laboratory instruments and products

Knowledge of SPIN and Strategic Selling w/Perspective sales methodologies

Benefits 

We offer competitive remuneration, an annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards