Overview
*Candidates must be geographically located in the New York Metro area with a willingness to work on-site in ePlus' 1 Penn Plaza office two to three days per week.*
As a Senior Solutions Architect, you will serve as the focused technical lead and sales engineer for ePlus targeted product and service solutions, supporting the ePlus regional sales team to drive revenue creation and capture within the customer account portfolio. You will have the opportunity to work with our master architects, engineers, and consultants, to understand our clients’ needs and craft sustainable IT roadmaps to get them there.
Your Impact
The essential functions of this position include:
- Provide technical expertise to sales teams and customers across multiple technology towers
- Establish credibility and trusted advisor status with ePlus’ sales team and customers
- Conduct customer facing presentations on ePlus’ core competencies and technical solution offerings for assigned accounts and focus areas
- Assist sales team with overall account planning as it relates to technical aspects of hardware, software, and services opportunity qualification and development
- Complete and author technical sections for RFP/RFI/RFQ responses
- Assist sales team with identifying and capturing customer business and technical requirements during the sales cycle and determining ePlus’ recommended solution
- Develop and finalize solution architecture/design and detailed line item configurations and/or bill-of-materials (BOMs)
- Develop and finalize solution proposal and/or presentation of recommended solutions
- Lead technical scoping/reviews with sales team and customers for Statement of Work (SOW) generation, planning and designing solutions for complex multi vendor solutions.
- Function as technical liaison and ePlus ambassador with field OEM channel sales and technical teams
- Conduct knowledge transfers with solution architect colleagues and service delivery team regarding solution and OEM product updates/changes, lessons learned from previous engagements/experience, etc.
- Assist sales team in dealing with customer satisfaction issues surrounding technical aspects or approach of a recommended solution
- Identify product or services candidates to sales and services management as new solution areas for ePlus to potentially development or investment
- Complete training and maintain OEM certification(s) as requested and approved by management, in accordance with assigned focus area
- Be proactive in highlighting and suggesting areas for improvement in the regional procedures, structure, reporting, etc.
- Propose ideas and solutions to help improve functional areas
- Participate in weekly pre sales engineering conference calls
- Review current pipeline and forecast potential revenue, win probability, and estimated date of completion, on a weekly basis
- Conduct ePlus branded lunch and learns with customers and identify sales opportunities.
- Core technology competency should include some combination of Networking, Security, Data Center, AI
Qualifications
- College degree or applicable work experience
- 5+ years of experience in designing or implementing complex network, security, and/or systems/storage solutions
- 5+ years of experience in providing pre-sales engineering support
- Current Certifications from OEMs such as: Cisco, HPE, Juniper, Dell, VMWare, Palo Alto
- Excellent oral, written and presentation skills
- Strong attention-to-detail
Position Specifics
The initial base salary range for this position is expected to be between $120,000 and $170,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.
ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. ePlus Benefits highlights can be viewed here.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
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Who We Are
At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.
Corporate Values
- Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
- Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
- Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
- Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.
Commitment to Diversity, Inclusion and Belonging
- We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
- ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.
- While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
- By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.
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