Role Overview:
You don’t just design systems, you shape how businesses sell, scale, and succeed. As a Sales Cloud Solution Architect, you’ll lead end-to-end Salesforce architecture, driving high-impact CRM solutions across quoting, CPQ, AI-powered automation, and customer lifecycle management. You’ll work hands-on with stakeholders to turn complex requirements into scalable, integrated solutions, while influencing strategy, improving data flows, and embedding AI into go-to-market processes. If you thrive in enterprise architecture, system integration, and building high-performance Salesforce ecosystems—this is where you make your mark.
Here’s a breakdown of what you’ll do:
- Design and deliver scalable Salesforce Sales Cloud architectures, covering CPQ, automation, and customer lifecycle workflows.
- Lead end-to-end solution design, from requirements gathering through to deployment and optimization.
- Integrate Salesforce with enterprise platforms (ERP, data warehouses, middleware) using APIs and tools like MuleSoft or Boomi
- Drive AI and automation initiatives across sales and commercial operations to improve efficiency and insights.
- Define data models, governance standards, and best practices for performance, security, and scalability.
- Mentor developers and admins while guiding cross-functional teams through successful delivery
These are the essentials you’ll need to get an interview:
- Strong experience as a Salesforce Solution Architect / Technical Architect with deep expertise in Sales Cloud
- Proven track record delivering large-scale Salesforce implementations in complex, integrated environments.
- Solid knowledge of CPQ, CLM, Quote-to-Cash (QTC), and CRM process design
- Hands-on experience with Salesforce integrations (REST/SOAP APIs, middleware like MuleSoft, Boomi, or Informatica)
- Strong understanding of data modeling, automation (Flows, Apex), and platform architecture best practices
- Ability to translate business requirements into scalable technical solutions and influence senior stakeholders.
- A proactive, self-starting mindset with strong communication and problem-solving skills
It would be great if you had these too, but we’ll support you if you don’t:
- Experience with Einstein AI, Agentforce, or AI-driven Salesforce features
- Salesforce certifications (Sales Cloud Consultant, Application Architect, System Architect)
- Exposure to tools like Snowflake, NetSuite, or modern data platforms
- Experience with LWC, Visualforce, or advanced Apex development
- Background in data governance, analytics, or master data management
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Top Skills
Diligent New York, New York, USA Office
111 W 33rd St, 16th, New York, NY, United States, 10001
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