Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on our Mission
As a Staff Software Engineer on Zocdoc’s Sponsored Results (SPO) team, you will play a pivotal role in shaping one of the company’s most impactful growth engines - how providers connect with patients through high-quality and trusted sponsored experiences. Our mission for 2026 and beyond is to evolve Sponsored Results into a seamless, performant, and intelligent platform that balances provider outcomes with patient trust, powered by modern data systems, scalable infrastructure, and intuitive user experiences.
You will lead the design and development of high-performance frontend architecture, shared UI systems, and scalable interaction patterns using React, TypeScript, and modern web technologies. Your work will directly influence the usability, transparency, and effectiveness of Sponsored Results experiences—from provider-facing tools that drive campaign success to patient-facing surfaces that integrate sponsored content naturally and responsibly. You’ll partner closely with backend, data, and product teams to deliver cohesive, end-to-end solutions, while helping define frontend standards, improve developer velocity, and foster a culture of technical excellence, innovation, and ownership across the SPO platform.
You’ll enjoy this role if you are…
- Passionate about building sophisticated frontend systems, especially for complex, data-rich experiences like campaign setup and provider-facing performance insights dashboards.
- Interested in shaping thoughtful, high-quality ad design experiences end to end.
- Excited to design intuitive, high-performance interfaces that help providers easily create, understand, and optimize their campaigns.
- Motivated by the challenge of turning complex advertising systems and data into clear, actionable, and trustworthy user experiences.
- A technical leader who thrives on architecting scalable frontend systems, mentoring engineers, and elevating code quality across teams.
- An excellent communicator who collaborates effectively with product, design, data science, and backend partners.
- Energized by solving ambiguous experience and architectural challenges to deliver elegant, robust solutions.
Your day to day is…
- Architecting and building core UI components, shared libraries, and high-performance frontend features that power Sponsored Results experiences.
- Partnering with design and product to create intuitive, polished interfaces for campaign setup, reporting, and ad design workflows.
- Developing and optimizing React and GraphQL (C#) integrations to ensure low-latency, reliable, and scalable interactions across provider-facing tools.
- Translating complex data and modeling outputs into clear, actionable reporting and insights for providers.
- Driving frontend architecture and setting engineering standards through design docs, technical reviews, and hands-on implementation.
- Mentoring engineers on frontend best practices, system design, and building reusable, maintainable UI systems.
- Building observability into the client experience - measuring and improving performance across critical SPO workflows like campaign creation and reporting.
You’ll be successful in this role if you have…
- A proven track record of owning and scaling complex, user-facing platforms, particularly in data-heavy or workflow-driven environments.
- Deep expertise with React, JavaScript, and TypeScript, including performance optimization, state management, and component architecture.
- Experience building shared UI systems or design systems that emphasize reusability, accessibility, and consistency.
- Strong experience integrating with GraphQL APIs (ideally backed by C#) and designing efficient client–server interactions.
- Familiarity with ads platforms, reporting systems, or other optimization-driven products is a strong plus.
- Strong communication skills that align engineering, product, design, and data stakeholders around shared goals.
- A passion for mentoring engineers, improving engineering processes, and raising the overall quality bar.
NYC
- Flexible, hybrid work environment at our convenient Soho location
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness programs with Headspace and Peloton
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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Zocdoc New York, New York, USA Office
568 Broadway, New York, NY, United States, 10012
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