Staff Product Designer - AI

We have an ambitious product shape and surface area across multiple personas, multiple interfaces, with a ton of complexity behind the scenes due to the agentic nature of our product. The right product shape is incredibly important and something we think a lot about. For the first time, software is now non-deterministic, has human-level intelligence, and can get better as you use it. How users teach and interact with agents is probably going to be different than with other software, and is still very much an open question.

As a Staff Product Designer, you will help define greatness here. This is an incredibly important and uniquely high-ownership role to help shape AI agents in production for some of the largest companies out there, powering one of the most important functions of their business (making revenue!). 

• Solve for the customer: We serve multiple stakeholders – ICs (SDRs, AEs, CSMs, AMs), leaders, internal AI teams, etc. Each of these has a unique set of needs and product challenges.

• Innovate: AI Agents represent a new frontier. Discovering new tools and processes for building agents will be among the defining characteristics of the next generation of companies.

• End-to-End Ownership: Drive the entire design process from concept to execution to iteration, in close collaboration with cross-functional partners.

• Collaborate Across Teams: Partner closely with engineering, product, leadership, and the entire company to define and build a seamless and cohesive experience. 

• Gather Feedback: Get your hand dirty with customer feedback and usability testing to gather insights and iterate to ensure we solve user problems effectively.

• Build Design Systems: Develop and maintain a scalable design system that ensures consistency and efficiency across all products and platforms.

• Proven Experience: 4+ years of extensive experience in UI/UX design for a complex (AI + data-rich) user-facing product, with background leading design projects from ideation to launch.

• Curiosity: Passion for deeply understanding user needs and finding the right solutions from first principles. 

• Full-Stack Design: Visual design is the baseline. You should be fluent in creating beautiful, high-quality designs—working end-to-end from shaping product direction to defining the right interactions and ensuring every pixel is crafted with care.

• AI-Pilled: Spend a lot of time thinking and designing at the frontier - have strong beliefs about what design in the agent era could look like. Very willing to try, learn, and update priors.

• Excellent Communication: Strong verbal and written communication skills, with the ability to articulate problems, design concepts and decisions to various stakeholders.

• Research Skills: Experience gathering customer feedback, usability testing, and translating findings into actionable design improvements.

• Technical Proficiency: Mastery of Figma paired with ability to code as needed.

• Adaptability and Resilience: Comfort working in a fast-paced startup environment, able to adapt to changing priorities and handle ambiguity with grace.

• Experience designing for AI-driven products or conversational interfaces.

• Experience with Typescript, React, and other programming languages.

It’s not often that you can get in on the ground floor of a well-funded startup that’s scaling very fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. You'll also be in the trenches with an incredibly high caliber, low-ego group of people that are obsessed with building something great.

• 🚀 Competitive Early-Stage Equity
• ⚕ Health, Dental, Vision Coverage
• 💡 Unlimited PTO + Recharge Days
• 🍽️ Catered Lunch on Tuesday & Friday w/ Dinners Everyday!
• 🍿 Fully Stock Kitchen
• 💻 Cutting-Edge Tech & Tools
• 🌴 Annual Off-sites & Monthly Events
• 🚆 Commuter Benefits
• 🏢 Beautiful Office in NYC

The base salary range for this full-time position based in New York is: $170,000 - $225,000. 

Note on Pay Transparency:

Actively AI provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Actively AI factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Actively AI leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Actively.ai reserves the right to modify this information at any time, subject to applicable law.

Actively AI is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Actively AI is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.