Manages strategic client, broker, and consultant relationships for an assigned healthcare benefits book of business. Responsibilities include renewals, retention, upselling ancillary products, client onboarding, finalist presentations, health plan performance reviews, and coordinating internal teams to resolve service needs. The role requires relationship management, sales expertise, presentations, independent work, and travel as needed to support clients and brokers.
Requisition Number: 2383498
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together
The Strategic Account Executive manages ongoing client, broker and consultant relationships for an assigned book of business and is responsible for persistency goals and upselling new business expansion for both medical growth and ancillary within their book. They are responsible for representing their clients internally as advocate and coordinating with other functional areas within the company to implement client benefits, complete projects and address service needs. Will work closely with new business sales teams on prospective clients to support finalist meetings and manage implementation when cases are sold. Strategic Account Executive is responsible for the up-selling of appropriate services and ancillary products to clients, renewal of existing contracts and retention of membership and client satisfaction.
The Strategic Account Executive is the owner of the client relationship.
Must be self-sufficient, able to take direction and review training materials as provided timely, as well as be able to work in a less structured environment with minimal supervision. May be a resource, coach and teacher to others. Must be able to assess and interpret customer needs and requirements and identify solutions and company capabilities. Can translate concepts into practice. Able to work on complex problems and issues and provide innovative and effective solutions that support both the client and the company's goals and objectives.
This is a highly incentivized role.
Primary Responsibilities:
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,000 - $130,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together
The Strategic Account Executive manages ongoing client, broker and consultant relationships for an assigned book of business and is responsible for persistency goals and upselling new business expansion for both medical growth and ancillary within their book. They are responsible for representing their clients internally as advocate and coordinating with other functional areas within the company to implement client benefits, complete projects and address service needs. Will work closely with new business sales teams on prospective clients to support finalist meetings and manage implementation when cases are sold. Strategic Account Executive is responsible for the up-selling of appropriate services and ancillary products to clients, renewal of existing contracts and retention of membership and client satisfaction.
The Strategic Account Executive is the owner of the client relationship.
Must be self-sufficient, able to take direction and review training materials as provided timely, as well as be able to work in a less structured environment with minimal supervision. May be a resource, coach and teacher to others. Must be able to assess and interpret customer needs and requirements and identify solutions and company capabilities. Can translate concepts into practice. Able to work on complex problems and issues and provide innovative and effective solutions that support both the client and the company's goals and objectives.
This is a highly incentivized role.
Primary Responsibilities:
- Manage an assigned book of business with limited supervision
- Meet annual renewal persistency goals to align with Incentive Plan to be provided
- Renew existing business and support upsell of new business expansion for all ancillary products
- Own/Lead Sales process and client engagement through the sale and onboarding for existing client
- Maintain ongoing relationships with clients and brokers
- Work in conjunction with Account Management Team on combined Medical/Ancillary clients
- Collaborate with Client Insights (Advanced Analytics team) and other account team members to prepare and present annual healthplan performance reviews to customers
- Support new sales for finalist presentations
- Knowledge of UHC Value Story and ability to present externally
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Life Agent Licensed
- 5+ years of sales and/or Account Management experience
- Experience delivering presentations to client or leadership
- Proven ability to develop and manage relationships to reach business goals
- Proven ability to travel as needed to meet/support clients/brokers
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,000 - $130,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Similar Jobs at Optum
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Provides direct patient care in an internal medicine setting, escorts patients, records vital signs, performs screenings and authorized laboratory tests, assists providers with examinations and procedures, prepares prescriptions, processes specimens, and cleans medical equipment. Coordinates with physicians, nurses, and other care team members to support timely, safe, and patient-centered care.
Top Skills:
Epic
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Answers inbound patient and caller inquiries, schedules and manages appointments, monitors hospital alarm systems, responds to emergency codes, documents assigned tasks, and provides accurate, timely, professional assistance to patients, physicians, medical offices, and other callers. The role is fully onsite, Monday through Friday, with required afternoon and evening shift flexibility and occasional overtime.
Top Skills:
Computer System ApplicationsHospital Alarm SystemsWindows Pc Applications
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Greet patients, manage check-in/check-out, verify insurance, collect payments, schedule appointments, manage medical records and correspondence, process walk-ins, support clinical team, and cover other offices as needed. Cross-training as a medical assistant and adherence to payment security and Lean processes required.
Top Skills:
Electronic Health Record (Ehr)Epic
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
