Leads operations strategy consulting engagements that improve client performance, operational efficiency, and growth. Responsibilities include strategic planning, data and market analysis, process improvement, client relationship management, stakeholder communication, and guiding cross-functional teams through complex situations. The Senior Manager also coaches and develops inclusive, high-performing teams, applies systems thinking, validates recommendations with clients, and uses digital tools and AI-human collaboration to support innovative solutions.
The Opportunity
As a Strategy& - Operations Strategy Consultant, Senior Manager, you will specialize in developing and implementing strategic plans to optimize operational efficiency and drive business growth. You will analyze data, identify opportunities for improvement, and collaborate with cross-functional teams to enhance processes and achieve organizational objectives. As a Senior Manager, you will leverage your skills and professional network to deliver quality results, motivating and coaching others to solve complex problems. You will apply sound judgment, recognizing when to take action and when to escalate, while developing and sustaining high-performing, diverse, and inclusive teams.
In this role within our Strategy Consulting practice, you will focus on providing strategic guidance and insights to organizations. You will work closely with clients to identify opportunities for growth, optimize operations, and enhance overall business performance. Your ability to craft and convey clear, impactful messages that tell a holistic story will be crucial. You will validate outcomes with clients, share alternative perspectives, and act on client feedback, contributing to the success of our firm.
Responsibilities
- Leading strategic planning and execution of operations strategy initiatives to optimize business performance
- Analyzing market trends and business data to identify opportunities for growth and operational efficiency
- Collaborating with cross-functional teams to develop and implement strategic plans that enhance processes and achieve organizational objectives
- Utilizing analytical thinking and business data analytics to drive decision-making and strategic recommendations
- Managing client relationships and providing strategic guidance to help clients achieve their goals
- Directing teams through complex and ambiguous situations, demonstrating composure and sound judgment
- Crafting and conveying clear, impactful messages that tell a holistic story to stakeholders
- Applying systems thinking to identify underlying problems and opportunities within operations
- Validating outcomes with clients, sharing alternative perspectives, and acting on client feedback
- Initiating open and honest coaching conversations to develop high-performing, diverse, and inclusive teams
What You Must Have
- At least a Bachelor's degree
- At least 7 years of experience in professional services or consulting roles that include strategy consulting experience
What Sets You Apart
- Preference for at least one of the following fields of study: Analytics, Actuarial Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Supply Chain
- Leveraging influence to drive strategic initiatives and project success
- Demonstrating advanced skills in operational performance management (OPM)
- Applying systems thinking to identify and solve complex problems
- Excelling in AI-human collaboration and digital tooling for innovative solutions
- Validating outcomes with clients and acting on feedback for continuous improvement
- Leading teams through ambiguity with composure and strategic questioning
The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
As a Strategy& - Operations Strategy Consultant, Senior Manager, you will specialize in developing and implementing strategic plans to optimize operational efficiency and drive business growth. You will analyze data, identify opportunities for improvement, and collaborate with cross-functional teams to enhance processes and achieve organizational objectives. As a Senior Manager, you will leverage your skills and professional network to deliver quality results, motivating and coaching others to solve complex problems. You will apply sound judgment, recognizing when to take action and when to escalate, while developing and sustaining high-performing, diverse, and inclusive teams.
In this role within our Strategy Consulting practice, you will focus on providing strategic guidance and insights to organizations. You will work closely with clients to identify opportunities for growth, optimize operations, and enhance overall business performance. Your ability to craft and convey clear, impactful messages that tell a holistic story will be crucial. You will validate outcomes with clients, share alternative perspectives, and act on client feedback, contributing to the success of our firm.
Responsibilities
- Leading strategic planning and execution of operations strategy initiatives to optimize business performance
- Analyzing market trends and business data to identify opportunities for growth and operational efficiency
- Collaborating with cross-functional teams to develop and implement strategic plans that enhance processes and achieve organizational objectives
- Utilizing analytical thinking and business data analytics to drive decision-making and strategic recommendations
- Managing client relationships and providing strategic guidance to help clients achieve their goals
- Directing teams through complex and ambiguous situations, demonstrating composure and sound judgment
- Crafting and conveying clear, impactful messages that tell a holistic story to stakeholders
- Applying systems thinking to identify underlying problems and opportunities within operations
- Validating outcomes with clients, sharing alternative perspectives, and acting on client feedback
- Initiating open and honest coaching conversations to develop high-performing, diverse, and inclusive teams
What You Must Have
- At least a Bachelor's degree
- At least 7 years of experience in professional services or consulting roles that include strategy consulting experience
What Sets You Apart
- Preference for at least one of the following fields of study: Analytics, Actuarial Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Supply Chain
- Leveraging influence to drive strategic initiatives and project success
- Demonstrating advanced skills in operational performance management (OPM)
- Applying systems thinking to identify and solve complex problems
- Excelling in AI-human collaboration and digital tooling for innovative solutions
- Validating outcomes with clients and acting on feedback for continuous improvement
- Leading teams through ambiguity with composure and strategic questioning
The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
PwC New York, New York, USA Office
300 Madison Ave, New York, NY, United States, 10017
PwC Florham Park, New Jersey, USA Office
400 Campus Drive, Florham Park, NJ, United States, 7932
Similar Jobs at PwC
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Leads consulting engagements focused on optimizing capital programs and infrastructure projects. Responsibilities include developing operational strategies, managing budgets and timelines, applying project management methodologies, analyzing performance data, mitigating risks, strengthening client relationships, improving processes, and coaching team members. The role oversees project delivery and reporting while fostering innovation, operational excellence, and team development.
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Leads PwC’s financial risk and sales and trading risk consulting practice, directing business development, client engagements, regulatory compliance initiatives, and risk management projects. Advises executives on complex regulatory landscapes, internal controls, cybersecurity risk, and governance frameworks while identifying market opportunities, developing innovative solutions, mentoring leaders, and promoting technology adoption. Requires strong strategic, commercial, and systems-thinking capabilities.
Top Skills:
Artificial IntelligenceCybersecurityData Protection
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Supports financial due diligence for mergers and acquisitions by analyzing financial statements, earnings quality, working capital, business performance, valuations, forecasts, and financial models. Assists with transaction risk assessment, client reports, presentations, and corporate finance planning while learning PwC advisory methodologies and collaborating with experienced professionals.
Top Skills:
AI
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory

