Support Engineer - Sustaining Local Platform

Job Description SummaryThe Monitoring & Diagnostics Requisition & Sustaining organization is looking for a Support Engineer for Local Platform Support. The Local Platform Support Engineer is responsible for providing support for Monitoring & Diagnostic (M&D) Center’s local platform (On Site Monitors, peripheral devices, associated network equipment and applications), supporting system improvement initiatives and customer communications.

Job Description

Roles and Responsibilities

• Support Monitoring & Diagnostic (M&D) Center’s local platform - On Site Monitors, peripheral devices, associated network equipment and applications.

• Improve data availability from controller and other site devices such as vibration, dynamics, and plant data.

• Support and improve OSM health management for the fleet.

• Work with development team to test new applications and provide input on enhancements and defects.

• Support fleet improvement and update initiatives as needed.

• Drive issue resolution for both internal and external customers.

• Support initiatives to improve data quality and trip reliability

• Implement automation efforts to support proactive issue prevention and/or resolution.

• Draft training and troubleshooting documentation.

• Lead lean initiatives across cross functional teams.

Required Qualifications

• Bachelor's Degree in related IT/Engineering field - Electrical, Mechanical, Computer Science/Information Technology, Instrumentation, Controls, or equivalent knowledge and experience

• 1 - 3 years working with and supporting GE Controller, Bently or other M&D Field Products.

• 1-3 years working with ControlST Software (ToolboxST, WorkstationST, etc)

• Working knowledge of Windows Server (2016, 2022,2025)

• Experience working in an independent and highly matrix environment, coordinating across multiple sites, functions, and time zones

Desired Characteristics

• Prefer experience with supporting network- or cyber-security requirements, especially for NERC CIP customers

• Prefer experience with Proficy Historian products

• Prefer experience driving RCA and defect resolution with development teams (Controls, NPI, etc.)

• Excellent troubleshooting, analytical and critical thinking Skills

• Strong oral and written communication skills; Strong interpersonal and leadership skills.

• Capable of switching between tasks based on priority and be able to communicate priority & urgency to leadership.

• Experience working with thermal and/or aero asset sites.

• Green Belt Certification, or Lean/Company equivalent

• Experience working in a global environment.

• Knowledge of Servicenow and case management.

Additional Information

For candidates applying to a U.S. based position, the pay range for this position is between $89,300.00 and $148,700.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is expected to remain open for at least seven days after it was posted on March 24, 2026.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.