Support sales teams throughout technical sales cycles, including RFIs, RFPs, RFQs, proofs of concept, customer presentations, and solution design. Serve as the primary technical contact for customers and partners, explain Fortinet solutions, assess requirements, position products against competitors, and manage multiple opportunities through technical closure. The role requires strong networking and cybersecurity knowledge, problem-solving ability, customer relationship skills, and fluent French and English communication.
Systems Engineer
We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
With us you will
- Lead all technical aspects of a sales cycle with customers, from the initial RFIs, through to RFPs & RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.
- Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering.
- Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.
- Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet’s ability to provide long lasting protection against the ever-evolving threats.
- Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.
- Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.
Apply if you
- Have Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, VLAN, Network Security, Firewall, Intrusion Detection, and anti-virus.
- Solid understanding of most of the following technologies and protocols: SD-WAN, SASE, ZTNA, SIEM, XDR, EDR, WAF, Email Security, NAC, CASB, RADIUS, PKI, IKE, Certificates,
- Strong presentation skills in French and in English
- Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.
- Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation.
- Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.
- Fluency in English is a must
Fortinet New York, New York, USA Office
One Penn Plaza, New York, NY, United States, 10119
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