Talent Acquisition Coordinator

The preferred location for this role is Buffalo, NY; Wilmington, DE may be considered as an alternate location. This position requires a hybrid work schedule: 4 days in the office,1 day work from home.

Overview:

The Recruitment Coordinator serves as a key point of support for internal and external candidates, as well as for the business lines they partner with. This role is dynamic and fast-paced, requiring the ability to balance multiple priorities simultaneously. Core responsibilities include coordinating and scheduling interviews, managing candidate communications, and providing administrative support throughout the recruitment process.

In this position, you play a critical role in shaping the candidate experience and influencing hiring manager satisfaction, as you are often the first point of contact and the initial impression candidates have of our Bank. Success in this role requires building strong, collaborative relationships with Recruiters and Hiring Managers, maintaining a high level of attention to detail, demonstrating a sense of urgency, and delivering exceptional customer service with strong problem-solving skills.

Primary Responsibilities:

• Schedule and coordinate interviews between candidates and hiring managers. (virtual, in-person and travel requests)

  • Greet and assist both internal and external candidates during the interview process, providing information, assistance and directing individuals, as needed

• Accurately update and maintain records in the Applicant Tracking System (Workday) and other recruiting platforms, including Eightfold

• Adhere to scheduling processes, procedures and SLA’s to ensure consistency and best in class candidate experience

• Partner with your assigned Recruiters to discuss candidate activity and any questions, concerns or roadblocks that arise

• Serve as the primary point of contact for candidates, providing updates on their application status

• Handle candidate inquiries promptly and professionally ensuring a positive candidate experience

• Assist with additional ad-hoc daily responsibilities and communications to have a positive impact on the overall Talent Acquisition Value Chain

• Assist and provide support on other miscellaneous Talent Acquisition projects and initiatives

• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable

• Complete other related duties as assigned

Scope of Responsibilities:

This individual works closely with the Talent Acquisition staff, as a partner to fulfill employment needs across the bank footprint. They need to interact/communicate with both internal and external candidates as well as various levels of management. This position is often the first contact/impression a potential candidate has of the Bank.

Education and Experience Required:

• High School Diploma or GED  

• Combined minimum of 2 years’ higher education and/or work experience including one year Human Resources or related experience

• Experience with Microsoft Office Suite including Excel and Word

• Excellent oral and written communication skills

• The ability to effectively prioritize and multi-task

• Ability to quickly respond to questions in an accurate and timely fashion

Education and Experience Preferred:

• Bachelor Degree

• Experience with Human Resources applicant tracking systems, such as Workday or Eightfold

• Works autonomously with limited supervision

• Excellent knowledge of company policies and procedures regarding talent acquisition and the activities that support those efforts

• Ability to use independent judgment, discretion and maintain confidentiality of Bank matters

• Excellent oral and written communication skills with the ability to interact with all levels of personnel
   

#humanresources #scheduling; #interviews; #candidates; #recruitment, #customerservice