Talent Experience & Operations Coordinator

Focused on employment and labor law since 1958, Jackson Lewis P.C.’s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients’ goals to emphasize belonging and respect for the contributions of every employee.

The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® “Best Law Firms”. 

Job Summary: The Talent Experience & Operations Coordinator will play a crucial role in supporting the Talent Experience & Operations team, ensuring smooth onboarding and offboarding processes, and providing administrative support to the broader Talent team when necessary. This position requires a detail-oriented individual with excellent organizational and communication skills, capable of handling multiple tasks and projects simultaneously.

Essential Functions:

Pre-Onboarding & Onboarding:

• Reconcile new joiner and termination reports to share with stakeholders.
• Support the Talent Experience & Operations Specialist in drafting and reviewing offer letters
• Review background check results and identify discrepancies, work with candidates and other stakeholders to gather additional information, support Talent Experience & Operations Specialist in bringing issues to leadership.
• Support Talent Experience & Operations Specialist in I-9 verification, reverification & I9 audits.
• Facilitate HR Onboarding session respond to new joiner inquiries related to HR operations.
• Maintain new hire collateral and content, including intranet site resources and learning paths in the LMS.
• Ensure all template communication are current (ie. Toolkits, checklists etc.)
• Monitor enrollment and completion of new hire learning paths.
• Manage inventory and replenishment of new joiner welcome gifts

Offboarding:

• Assist in the offboarding process by pulling case lists and cleaning up data to be shared with leadership.
• Review exit survey completion and follow-up with BPs when interviews are requested.

Operations:

• Assist the Talent Experience & Operations Specialist in maintaining Workday tickets and transactions.
• Review and complete job change requests via HRIS.
• Ensure timely updates of policies and procedures across Jackson Lewis systems (ie. Intranet, Workday etc.)
• Handle ad hoc report requests and escalate to HRIS when needed.
• Actively participate in team meetings and share recommendations for improvement.
• Supports and pull data for talent requests.
• Manages firm resources responsibly.
• Comply with and understand firm operations, policies and procedures.
• Performs other related duties as assigned.

Qualifications/Skills Required:

• A bachelor’s degree is preferred.
• At least 2 years of experience in HR operations, onboarding, offboarding, or a related role.
• Strong organizational and time management skills.
• Exceptional attention to detail.
• Ability to accurately report research results.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint and Teams.
• Ability to handle sensitive and confidential information with discretion.
• Positive attitude and flexibility in managing different projects and workloads.

Preferred Qualifications:

• Experience working in a fast-paced, dynamic environment.
• Proficiency in Workday systems a plus

For New York, the expected salary range for this position is between $36.00 hourly and $41.00 hourly.   The actual compensation will be determined based on experience and other factors permitted by law. 

Jackson Lewis offers a competitive benefits package that includes:

• medical, dental, vision, life and disability insurance
• 401(k) Retirement Plan
• Flexible Spending & Health Savings Account
• firm-paid holidays, vacation, and sick time
• Employee assistance program and other benefits

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.