The Technical Consultant for Connected Portables solutions within IMC is responsible for architecting, deploying, and supporting integrated hardware + software solutions that enable enterprise customers to achieve real-time worker safety monitoring, compliance management, and predictive analytics.
This role bridges field service, digital solutions, and customer success, ensuring successful adoption and lifecycle performance of connected gas detection ecosystems (devices + Safety Suite / cloud platforms).
Responsibilities1. Solution Architecture & Design
- Lead technical design of connected portable gas detection solutions, integrating:
- Connected hardware (e.g., Flex, Helix platforms)
- Cloud software platforms (Safety Suite / monitoring systems)
- Translate customer requirements into scalable architectures for:
- Real-time monitoring
- Emergency response workflows
- Fleet management and compliance reporting
- Define integration with enterprise systems (EAM, mobile apps, asset tracking)
2. Deployment & Onboarding
- Support end-to-end onboarding activities:
- Device provisioning and connectivity setup
- Software account creation and subscription enablement
- Configure:
- Cellular connectivity / data flows
- QR/NFC-based asset registration and tracking
- Ensure seamless customer onboarding experience aligned to IMC playbook (SELL → ONBOARD → MAINTAIN)
3. Technical Support & Troubleshooting
- Provide advanced troubleshooting for:
- Connected devices
- Data transmission issues
- Platform integrations
- Act as escalation point for:
- Field service engineers
- Customer success teams
- Support remote diagnostics and SMS Lite / GTAC-type technical support frameworks
4. Customer Enablement & Adoption
- Deliver customer training on:
- Connected solutions usage
- Fleet management and analytics tools
- Lead QBR-style engagement and entitlement walkthroughs to ensure adoption and value realization
- Drive best practices for:
- Compliance workflows
- Predictive safety and incident reduction
5. Data, Analytics & Continuous Improvement
- Leverage usage data to:
- Identify optimization opportunities
- Provide recommendations for improved safety outcomes
- Support development of predictive insights and reporting capabilities for customers
- Feed field insights into product and engineering teams
6. Commercial & Growth Support
- Partner with sales and customer success teams to:
- Identify upsell opportunities based on usage and needs
- Support new logo acquisition with technical expertise
- Contribute to development of:
- Service offerings
- Connected solutions value propositions
Must Have
- 2 or more years' experience in:
- Industrial IoT / connected devices
- Field service or technical consulting
- Experience with:
- Cloud platforms, data connectivity, and telemetry systems
- Industrial safety systems (gas detection preferred)
We Value
- Bachelor’s degree in Engineering (Electrical, Software, Industrial, or related)
- Experience with Safety Suite or similar industrial SaaS platforms
- Knowledge of compliance standards in industrial safety
- Experience deploying enterprise-scale IoT systems
The annual base salary range for this position is $108,000 - $135,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: May 19, 2026.
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S.
About UsHoneywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.Similar Jobs
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