Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.
SUMMARY
The Technical Services Trainer will serve as the technical subject matter expert and be responsible for responding to technical, installation and product related questions. This position will also be responsible for the development and implementation of both classroom and field installation training programs for our products. Product responsibility includes all Stone brands. This position will be the Southwestern territories.
DUTIES AND RESPONSIBILITIES
May include, but are not limited to, the following:
Work safely every day and demand safety from those in contact with
Conduct training on Westlake Royal Stone Solutions products and installation guidelines for sales team and consumers
Deliver product knowledge training of Westlake Royal Stone Solutions ancillary products to educate and create demand for those products
Present Power Point training for contractors, builders and industry professionals
Help increase the quality of installation by performing hands on training
Increase the number of qualified installers by working with trade organizations and Trade Training Schools
Develop relationships with contractors and installation companies within the territory.
Participate in preconstruction and jobsite visits for ongoing projects
Assist Area Sales Manager pull through demand for Westlake Royal Stone Solutions with job specific support and training
Provide support to regional sales teams to help grow sales through product knowledge, support and service
Support Warranty Claims Dept through site visit for information gathering.
Continues to lead initiatives around safety, ensuring safety is part of our culture
EDUCATION, EXPERIENCE AND QUALIFICATIONS
5 years of construction experience and/or
5 years of masonry experience and/or
3 years installing manufactured stone veneer preferred
Ability to speak Spanish is a plus.
Well versed in all aspects of installation techniques, product knowledge, building codes and product warranties
Time management and problem-solving skills
Highly motivated and results-driven
Excellent communications skills both written and verbal
Demonstrate the ability to communicate, present, and influence credibly and effectively
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit; stand; walk; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, or crouch. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee must be able to operate a pickup truck with trailer as needed.
WORK ENVIRONMENT
Job will require on average between 25% and 50% travel. Ability to be away from home for multiple nights per week and riding in automobiles for several hours per day is required. Insurability and valid US state driver’s license is mandatory.
Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.
If you are an active Westlake employee (or an employee of any Westlake affiliates), please do not apply here. You will apply via the Jobs Hub application in Workday.
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