Technology - Analyst Program I - UX/Product Design

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Technology - Analyst Program I - UX/Product Design

Technology Analyst Program - UX/Product Design
Fiserv’s Technology Analyst Program is an early career development program where candidates experience two structured assignments within one specific track over a 2 - 2.5-year time period. Each assignment builds upon the other and together will provide a breadth of experience within Fintech and unique to you! We are looking for recent university graduates with drive, enthusiasm, and an evolving target for their careers. The best and brightest will be the framework of the firm’s future, a pipeline of top talent for positions in critical functional areas across the firm.

What does a successful Technology Analyst Program - UX/Product Design do?
As a member of the UX/Product Design track within the Technology Analyst Program, you will have the opportunity to immerse yourself in the intricate and evolving world of user experience design. You'll become an integral part of the design team, learning to blend creativity with data-driven insights to shape user-friendly interfaces. Together with your team, you’ll pioneer solutions that enhance user satisfaction and engagement across Fiserv’s digital products.

What you will do:

• Work closely with the design team to assist in creating user-centered designs, including wireframes, prototypes, and visual mockups, while participating in brainstorming sessions and design critiques.

• Conduct user research through surveys, interviews, and usability testing to gather insights and feedback, helping to inform design decisions and improve the overall user experience.

• Assist in documenting design processes, user personas, and journey maps, and present findings and design concepts to team members and stakeholders in a clear and engaging manner.

• Help maintain and contribute to the design system and style guides, ensuring consistency across digital products and supporting the team in adhering to established design standards.

• Stay updated on industry trends, tools, and best practices in UX design, actively seeking feedback and opportunities for professional development throughout the internship.

What you will need to have:

• Bachelor’s degree completed in December 2023 or more recently.

• 3.0+ GPA.

• 0-2 years of professional work experience.

• Experience conducting user research, including interviews, surveys, and usability testing, gathering insights and analyzing data to inform design decisions.

• Experience creating wireframes and prototypes using design tools (such as Sketch, Figma, Adobe XD, or InVision).

• An understanding of design principles, typography, color theory, and layout.

• Experience working in a fast-paced environment and flexible to changing priorities.

• Unrestricted work authorization and not require future sponsorship.

What would be great to have:

• Military-Affiliated applicants encouraged to apply (Veterans, Military Spouses, and Guard/Reservists).

#FSAP

Salary Range

$55,600.00 - $93,700.00

These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

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Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

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