Temporary-to-Permanent Hospitality Specialist

POSITION SUMMARY

The Hospitality team is looking for a Temporary to Permanent Hospitality Specialist. Hospitality staff are responsible for the general operations of office pantries and the staff dining room that serves 400 + staff on a daily basis.

The Temporary to Permanent Hospitality Specialist will assist with responsibilities including loading and unloading commercial dishwashers, organizing and cleaning multiple pantries, keeping track of inventory, placing orders for all of our office locations, unpacking and stocking food supplies from Fresh Direct and other vendors, and placing and accepting Grubhub lunch and dinner orders. This position supports breakfast and lunch services Monday through Friday, as well as Tuesdays and Thursdays dinner coverage (summer dinners are five days a week – June to August). This is a full-time position, and the Hospitality operational hours are 7:00 am to 7:00 pm. There will be different shifts offered to cover this time frame with a rotational schedule of eight hours.

This is a temporary position that is expected to last for three months. It could become permanent for the right candidate.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES

• Keep the pantries, shelves, refrigerator, and floors thoroughly clean, dusted, and organized. Cleaning duties include but are not limited to:
  • Wiping down surfaces such as counters and refrigerator shelves thoroughly, swiffering the pantry floor, manually washing various pantry equipment, and oatmeal crockpots  
• Loading and drying heavy loads of dishes
• Unpack and organize hospitality items for the main dining room and all office pantries located at 160 Fifth Avenue, 162 Fifth Avenue, and 915 Broadway
• Maintain and clean various foundation coffee equipment (Nespresso, Keurig, and specialty coffee machines) in all pantries and Dining Room
• Monitor all pantry supplies, including perishables, fruits, snacks, and cleaning supplies, as needed
• Receive large carts of lunch and dinner deliveries, sort, label, and place on designated shelving
• Prepare lunch order list and print labels
• Identify and resolve issues with food delivery, make recommendations to avoid issues in the future
• Act as the primary liaison with staff and hospitality vendors regarding all hospitality needs of the Foundation
• As needed, accept food deliveries and deliver to appropriate meeting locations for foundation ad hoc events
• Escalate repair and cleaning issues to the appropriate facilities repair team when required in iOffice
• Assist the manager and supervisor with various administrative tasks, including:
  • Perform data entry of employee lunch orders on a weekly basis
  • Handle sensitive information in a confidential manner
  • Reply to email, telephone, and in-person inquiries while maintaining professional communication with our vendors, other departments, as well as the Hospitality Team
  • Design and upload presentation slides to television monitors using Trilby system
  • Update and backup laptops monthly
  • Submit expense reports through Concur
  • Create signage as needed for pantries and the 11th floor dining room
• Performs any other duties or tasks as assigned or required

MINIMUM QUALIFICATIONS:

Physical Requirements

As part of the daily responsibilities of this position, you will:

• Move and transport supplies and equipment weighing up to 30 pounds regularly 
• Position oneself to reach items overhead and below on cabinets and shelves throughout the day
• Move frequently throughout several nearby office buildings to do cleaning and supply deliveries  
   

Related Skills & Other Requirements

• Punctual and reliable
• Able to multi-task and work well under pressure
• Excellent interpersonal skills. Position requires the ability to work well with others in a large team setting, demonstrates poise, tact, and diplomacy
• Able to prioritize, handle demands, and meet deadlines
• Find projects during downtime with awareness of the daily routine
• Strong organizational skills
• Must have familiarity with Google suite for email, computer (Microsoft Word, Excel), and phone communication skills
• Able to complete responsibilities with minimal supervision
• Curiosity and interest in learning new technologies and systems such as iOffice and Trilby

EXPERIENCE:

• Prior experience in a similar role is required. Candidates should have experience in a fast-paced restaurant or catering environment, along with strong cleaning skills and keen attention to detail.
• This role involves frequent interaction with a variety of people, candidates must demonstrate exceptional customer service, patience, and flexibility when working with both staff and teammates.

COMPENSATION

• The compensation for this position is an hourly rate of $25 per hour

Our Commitment to Expanding Pathways to Science & Opportunities for All:

Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences. The Simons Foundation is committed to advancing basic science and mathematics to benefit humankind and expand our collective understanding of our world. As part of our mission, we support partners, programs, and initiatives that seek to broaden the scientific community and open pathways to science and mathematics careers.

The Simons Foundation provides equal opportunities to all applicants without regard to race, religion, color, age, sex, pregnancy, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state, and local law.