Tenant Coordinator

Tenant Coordinator – Part-Time
Location: 1323 Boston Road, Bronx, NY
Schedule: Tuesday to Friday, 9:30 AM – 5:00 PM (28 hours/week)
Hourly Rate: $25.75
Status: Non-Exempt

About HANAC:
HANAC, Inc. (Hellenic American Neighborhood Action Committee) is a multi-faceted nonprofit organization founded in 1972 to serve vulnerable populations throughout New York City. We are committed to providing high-quality social services to improve the lives of those in need.

Position Summary:
The Tenant Coordinator will provide comprehensive social services to residents in a newly constructed Senior Affordable Rental Apartment (SARA) development. This includes older adults aged 60+, some of whom were previously homeless. The Coordinator will work collaboratively with the Program Director and Social Work Supervisor to promote housing stability, facilitate aging in place, and build a positive, inclusive community culture through programming and support.

Key Responsibilities:

• Conduct initial tenant intakes, assessments, and consent documentation
• Develop individualized care plans and update as tenants’ medical or social conditions change
• Maintain consistent tenant contact and coordination with external service providers
• Facilitate counseling sessions and care plan meetings as needed
• Provide advocacy, benefits enrollment (e.g., Medicaid, SNAP), and resource referrals
• Support tenants with healthcare coordination, benefit renewals, and rent payments
• Organize community-building activities and tenant engagement programs
• Educate building staff on the needs of senior residents
• Conduct home visits and wellness checks for tenants with special circumstances
• Maintain accurate progress notes, daily case logs, and monthly HPD reports
• Assist the Supervisor or Program Director with audits, data collection, and other administrative tasks

Qualifications:

• Bachelor’s Degree in Social Work or a related field, OR at least two years of college with demonstrated experience working with aging populations
• Knowledgeable in public benefits and entitlements for low-income seniors
• Proficient in Microsoft Office
• Strong interpersonal, organizational, and problem-solving skills
• Detail-oriented, dependable, and capable of working both independently and collaboratively
• Bilingual preferred (Spanish, Chinese, or Korean)