Leads and supports Trade Service Representatives, coaches less experienced staff, resolves escalated issues, and provides performance feedback. Processes standby and documentary letters of credit, collections, and related trade finance transactions. Analyzes client satisfaction and retention, identifies referral and growth opportunities, applies trade regulations and credit-risk knowledge, and recommends improvements to policies and procedures.
About this role:
Wells Fargo is seeking a Trade Services Specialist
In this role, you will:
Required Qualifications:
Desired Qualifications:
Job Expectations:
Must be able to work at the location listed in a hybrid capacity.
1525 W WT Harris Blvd, Charlotte NC
Posting End Date:
14 Oct 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Wells Fargo is seeking a Trade Services Specialist
In this role, you will:
- Service clients by leading a team of Trade Service Representatives
- Act as a back up to the trade service managers, while providing feedback and recommendations to improve less experienced staff
- Provide input to managers on performance and recommendations relative to salary and promotion for less experienced staff
- Analyze the continued satisfaction and retention of existing clients and referral of international banking issues
- Train and coach daily work flow of less experienced staff, resolve routine issues and escalated problems
- Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards
- Present recommendations for identifying opportunities for growth through client referrals and making recommendations to changes in existing policies, practices and procedures
- Develop full working knowledge of complex letter of credit documentation, governing regulations, bank operations and credit risk
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Required Qualifications:
- 2+ years of Trade Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Experience with Standby Letters of Credit including onboarding client, liaising with front office and the processing team.
- Experience with Documentary letters of Credit.
- Knowledge of UCP 600 and IPS98.
- Knowledge of Trade Finance products in general.
- Strong Microsoft office (Word, Excel and Outlook).
- A bachelor's degree in any field of study is preferred.
- Knowledge of Jira and Power Bi
Job Expectations:
Must be able to work at the location listed in a hybrid capacity.
1525 W WT Harris Blvd, Charlotte NC
Posting End Date:
14 Oct 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Wells Fargo New York, New York, USA Office
150 E 42nd Street, New York, NY, United States, 10017
Wells Fargo New York, New York, USA Office
500 West 33rd Street Manhattan, New York, NY, United States, 10001
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