Training Compliance Manager and System Administrator

The Training Compliance Manager is responsible for overseeing organization-wide training compliance initiatives to ensure employees meet all required regulatory, contractual, operational, and organizational training obligations. This role manages compliance tracking, reporting, audits, and training workflows within the Learning Management System (LMS), while partnering closely with operational leaders, HR, Quality Assurance, and regulatory teams to drive accountability and continuous improvement.

The ideal candidate is highly organized, analytical, collaborative, and experienced in managing training operations within a complex human services or healthcare environment. This individual will play a key role in strengthening compliance culture, improving training processes, and ensuring employees remain current with mandatory certifications and learning requirements.

Essential Functions and Primary Responsibilities of Position:

Training Compliance Oversight

• Manage and monitor organization-wide compliance training requirements across programs and departments.
• Ensure timely assignment, tracking, completion, and documentation of mandatory trainings, certifications, and recertifications.
• Maintain compliance calendars and proactively communicate upcoming deadlines to leadership and staff.
• Develop processes to improve training completion rates and reduce compliance risk.
• Monitor compliance trends and identify areas requiring intervention or operational support.

Reporting & Data Management

• Generate and distribute routine and ad hoc compliance reports for leadership, audits, and regulatory reviews.
• Analyze training data to identify trends, gaps, and opportunities for improvement.
• Maintain accurate employee training records and documentation in the LMS and related systems.
• Ensure integrity, consistency, and accuracy of compliance data across platforms.
• Develop dashboards and metrics to measure training effectiveness and compliance performance.

Learning Management System Administration

• Serve as a primary administrator and functional lead for the LMS related to compliance training activities and course development.
• Configure learning assignments, learner groups, automated notifications, and reporting workflows.
• Partner with HR and operational teams to ensure accurate employee enrollment and user management processes.
• Troubleshoot LMS issues related to compliance training and escalate technical concerns as needed.
• Support testing and implementation of LMS enhancements and process improvements.
• Create accounts for various external learning management systems.

Audit & Regulatory Support

• Prepare documentation and reports for internal audits, external audits, accreditation reviews, and regulatory inspections.
• Ensure compliance with applicable agency, state, federal, and contractual training requirements.
• Partner with Quality Assurance, Compliance, and program leadership to address corrective actions related to training deficiencies.
• Maintain organized records and audit-ready documentation.

Collaboration & Leadership Support

• Partner with department leaders to reinforce accountability for training compliance.
• Provide guidance and support to managers regarding training requirements and employee completion status.
• Develop communication strategies and escalation processes for overdue training.
• Assist in the development and implementation of organization-wide learning and compliance initiatives.
• Support continuous improvement efforts within the Learning & Development function.