The UGC Administration Coordinator manages the YouTube CMS lifecycle, resolves ownership disputes, and supports rights management communications.
Too Lost is looking for a UGC Administration Coordinator to act as the primary operator and moderator for our YouTube CMS. This role will be responsible for the health of our YouTube CMS ecosystem, from ensuring eligible assets are delivered with surgical precision to winning high-stakes ownership disputes.
Based out of our New York City office, this role will report directly to our Manager, Rights Management and work on a hybrid schedule (4 days in office 1 day work from home).
What You’ll Be Doing:
- Manage the full lifecycle of asset ingestion, metadata validation, and custom policy configuration within the YouTube CMS.
- Proactively identify and resolve ownership conflicts, overlaps, and disputes.
- Audit incoming releases to determine eligibility for Content ID (filtering out public domain, uncleared samples, or generic loops) to maintain our compliance expectations.
- Support the Manager, Rights Management in communications with YouTube's staff and assist in the rollout of new platform features (Creator Music, AI disclosure tools, etc).
- Partner with our internal teams to optimize the delivery of assets to YouTube, reducing manual touches and increasing delivery speed.
- Additional tasks, projects, and responsibilities, as assigned
What We Are Looking For:
- 2–4 years of hands-on experience managing YouTube CMS for a high-volume catalog.
- Deep technical knowledge of YouTube’s Content ID system, including asset-to-recording relationships, reference file management, and manual claiming workflows.
- Must hold (or be able to obtain within 30 days) active certifications in:
- YouTube Music Rights Management
- YouTube Asset Monetization
- YouTube Content Ownership
- Proven track record of resolving complex ownership overlaps and disputes with other major labels and distributors.
- Ability to navigate YouTube Analytics and downloadable reports to identify revenue gaps or at risk assets.
Salary range:
- $65,000 - $70,000 per year
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