JPMorganChase Logo

JPMorganChase

Vice President, Data Products & Personalization

Posted 11 Days Ago
Be an Early Applicant
Hybrid
New York, NY, USA
Senior level
Hybrid
New York, NY, USA
Senior level
Leads product strategy and delivery for data integrations that enable personalized customer experiences and AI-enabled use cases. Owns roadmaps, backlogs, requirements, data contracts, dependencies, metrics, and launch readiness across platforms, APIs, source systems, and downstream consumers. Partners with engineering, data, architecture, and product teams to build reusable, scalable data capabilities while translating technical complexity into customer value and business outcomes.
The summary above was generated by AI

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that enable connected, personalized customer experiences.

As a Product Manager in Personalization, you are an integral part of the team responsible for developing and connecting data products that power personalized customer experiences. You will lead complex data product integrations across platforms, source systems, and downstream applications, translating business and customer needs into scalable product capabilities. You will drive the integrations that move personalization data through enterprise data services, APIs, and events to Chase's digital experiences, such as personal financial management, and to the AI agents that serve customers.

As a core product leader, you will bring structure and direction to interconnected data workstreams, partnering closely with engineering, data, platform, and product teams to establish priorities, manage dependencies, and drive execution. You will combine a strong understanding of data products, APIs, and systems integration with the ability to step back from the technical details and articulate the broader product vision and customer value. You will play an important role in enabling personalization by helping transform data and customer information into reusable capabilities that can be accessed across products, platforms, and emerging AI-enabled experiences. Success requires someone who is equally comfortable navigating technical discussions and influencing broader product strategy, with the curiosity, humility, and proactive mindset to operate effectively in a complex and evolving environment.
 

Job responsibilities
  • Shapes the integration strategy and translates the broader personalization vision into a roadmap and delivery plan that delivers measurable value to customers
  • Leads end-to-end product management for complex data integrations across platforms, source systems, APIs, and downstream consumers
  • Partners with engineering, data, architecture, platform, and product teams to define integration requirements and agree on data contracts, including schemas, keys, freshness, latency, and ownership
  • Owns, maintains, and develops the product backlog and roadmap, translating strategic objectives into actionable capabilities and integration workstreams
  • Brings structure and accountability to multiple interconnected data workstreams, proactively identifying risks, gaps, dependencies, and opportunities
  • Defines how data capabilities can be made accessible and reusable across products, including personalized experiences and AI-enabled use cases
  • Drives product discovery to understand customer, business, and technology needs and translates insights into scalable product solutions
  • Communicates both the technical details and broader strategic value of data products, ensuring stakeholders understand not only what is being delivered but why it matters
  • Builds frameworks and tracks key product success metrics, including adoption, reliability, scalability, risk, functionality, and customer value
  • Champions resilient, scalable, and well-integrated solutions while navigating the complexities of a highly matrixed organization
Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in product management, data products, technical product management, platform products, or a relevant domain
  • Demonstrated experience managing data products, system integrations, APIs, or platform capabilities
  • Advanced understanding of the product development life cycle, including discovery, ideation, requirements definition, roadmap development, prioritization, delivery, and value management
  • Proven ability to lead complex, cross-functional initiatives spanning multiple technical teams, products, platforms, or data sources
  • Strong technical fluency with APIs, event streaming (for example, Kafka), and integration patterns across real-time and batch systems; able to read an API specification or event schema and trace how data moves from source to consumer.
  • Ability to translate complex technical concepts into clear product strategy, customer value, and business outcomes
  • Demonstrated ability to operate at both the strategic and execution levels, moving comfortably between detailed technical discussions and broader product objectives
  • Strong technical fluency with APIs, event streaming (for example, Kafka), and integration patterns across real-time and batch systems; able to read an API specification or event schema and trace how data moves from source to consumer.
  • Strong intellectual curiosity and learning agility, with a willingness to ask questions, develop domain expertise, and continually expand technical understanding and challenge assumptions
  • Owns delivery of key integrations from requirements through production, including schema sign-off, integration testing, and launch readiness
  • Strong communication and stakeholder-management skills with the ability to influence across product, engineering, data, and business organizations
Preferred qualifications, capabilities, and skills
  • Experience developing data products or platform capabilities that enable personalization, customer intelligence, or AI-enabled experiences
  • Experience working with reusable data services, customer data platforms, registries, metadata, or other capabilities designed to make information discoverable and consumable across products
  • Understanding of how high-quality, integrated customer data can enable personalization beyond the use of isolated or raw data points
  • Demonstrated experience working in a highly matrixed, complex organization with multiple product and technology stakeholders
  • Demonstrated ability to combine technical depth with strategic thinking and clearly articulate the “why” behind a product or integration

 
About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.
HQ

JPMorganChase New York, New York, USA Office

270 Park Avenue, New York, NY, United States, 10017-2014

JPMorganChase New York, New York, USA Office

4 Metrotech Center, New York, NY, United States, 11201

Similar Jobs

17 Minutes Ago
Remote or Hybrid
US
Senior level
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Build and grow HiBob’s North America partner ecosystem through acquisition, engagement, enablement, and co-marketing programs. Develop full-funnel campaigns with consultants, brokers, accountants, and other partners to generate leads and pipeline. Manage strategy, budgets, timelines, stakeholder coordination, execution, performance measurement, and optimization while aligning Partner Managers, Sales, and Marketing teams.
27 Minutes Ago
Easy Apply
Remote or Hybrid
USA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Security • Software
Provides technical advisory and post-sales support for enterprise accounts using SonarQube. Responsibilities include identifying adoption barriers, developing remediation plans, conducting deployment audits and QBRs, educating development teams, promoting code quality and security practices, gathering product feedback, supporting expansion, and partnering with sales on account and technical strategies. Requires strong software development or DevOps expertise, customer-facing experience, communication skills, autonomy, and the ability to advise technical stakeholders.
Top Skills: DevOpsSonarqubeStatic Code Analysis
32 Minutes Ago
In-Office
New York, NY, USA
Entry level
Entry level
Events • Food • Travel • Hospitality • Hotels & Resorts
Cleans chinaware, silverware, cooking utensils, pots, and pans; maintains kitchen cleanliness through mopping and trash removal; monitors and organizes supplies; prepares serviceware for banquets and events; mentors new stewards; and follows health, safety, sanitation, and alcohol-awareness regulations.

What you need to know about the NYC Tech Scene

As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.

Key Facts About NYC Tech

  • Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
  • Key Industries: Artificial intelligence, Fintech
  • Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
  • Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account