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Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture here: The Sprinklr Way.
Job DescriptionAbout The Position
The Vice President, Global Learning & Organizational Development is responsible for developing and leading the global strategic direction and execution of learning & development, organizational development and effectiveness, aimed at accelerating business results to enable strategic growth. Reporting to the Chief Administrative Officer this role will partner with the Executive Leadership team and Human Resource Leadership peers to ensure proper alignment of an engaged, accountable, high-performing, and values-driven culture focused on retaining to actively anticipate, plan for, and address the talent needs of the organization. You will collaborate with senior leaders and HR leaders to identify and build the strategic capabilities needed to drive learning and accelerate performance.
Design and execute a comprehensive L&D strategy aligned with priorities, growth trajectory, and global workforce needs with a focus on leader training and including Executive Development.
Build curriculum, courses and learning paths in our Learning Management System (LMS) ensuring robust, engaging learning (i.e., badging programs) in an efficient and effective way.
Lead the design and delivery of initiatives to develop high potential talent and enhance the overall effectiveness of present and future leaders, aligning learning offerings with organizational objectives and employees’ personal goals and growth.
Provide critical talent management thought leadership through the process of reimagining the talent lifecycle process, including the identification of critical roles and key talent, mobility, performance management, career progression, learning and development.
Develop content and design highly tailored learning programs for talent across various roles and levels, including soft and technical skills and potential badging program.
In partnership with Business Partners and Leadership & Development team, identify, manage, and develop future generations of diverse leaders.
Monitor relevant metrics and KPIs to proactively diagnose and address key talent trends across the organization. Coordinates and collaborates with relevant Centers of Excellence to ensure processes, policies, and services are implemented and meet the needs of the business.
Ability to credibly influence across all levels of organization through leadership consulting and coaching.
Leads change management initiates to support both learning and culture initiatives in support of our strategic objectives and goals.
Works closely with executive leaders to plan and implement projects and initiatives that align talent, culture, and work processes with the organization’s strategic priorities.
Leads the Employee Engagement survey process, consolidation, and monitoring of messaging, reporting, and action planning.
Partners and fosters building a high-performance and accountable culture of trust, recognition, transparency, respect, and results among team members at all levels of the organization, consistent with our short and long-term business objectives.
Who You Are
Bachelor’s degree in Human Resources, Business Management or a related field. A master’s degree in business/organizational development is preferred.
15+ years of experience in Human Resources at mid-sized companies’ technology companies, with at least 7 years of experience in learning & development, talent management, organizational development
Strong leader with ability to collaborate and influence across teams and levels.
Must have experience in global technology companies and with talent development in India
Proven experience working end-to-end talent solutions.
Demonstrated and disciplined approach to change management.
Demonstrated experience working in a fast-paced, global work environment.
Demonstrated track record of delivering results in a cross-functional team setting.
Demonstrated proficiency with various talent solutions and HRIS platforms
Ability to influence stakeholders in written and oral communication. Ability to develop presentations and report documents with effective messaging, and executive-level presentation skills.
Flexible and adaptable – ability to adapt to various situations and stakeholders.
Autonomous and self-driven – ability to work with all levels of the organization
Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
Compensation Range
$236,000 - $315,000 - $394,000The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan and/or equity plan, depending on role.
US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
Sprinklr New York, New York, USA Office
29 W. 35th St, New York, NY, United States, 10001
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