Leads logistics sales and operations, driving revenue growth, client retention, and efficient end-to-end supply chain performance. Develops sales strategies, forecasts revenue, optimizes processes, manages logistics providers and vendor contracts, controls costs, mitigates operational risks, and establishes performance metrics. Collaborates with finance and other stakeholders to align capacity with demand, maintain profitability, and meet client expectations. Presents operational and financial performance to executives, employees, clients, and external partners.
Who We Are
Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers. Using its unparalleled resources and award-winning talent in the areas of Customer Care, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world's premier brands.
Position Overview
We’re looking for a senior leader responsible for overseeing logistics operations, driving revenue growth, and optimizing end-to-end supply chain performance to support the company’s operational goals and customer needs. This role requires proven experience in developing sales and logistics strategies and leading a small, high-performing team. Your day to day includes aligning sales objectives with overall business goals and ensuring operational execution consistently meets or exceeds client expectations.
Key Responsibilities
- Sales Strategy: Cultivating client relationships while identifying new business, analyzing market trends, meeting revenue targets, and sales forecasting.
- Operational Optimization: Analyzing how we service our clients, removing bottlenecks, and implementing efficient processes to support the revenue objective.
- Team Leadership: Collaborating with third-party logistic providers, finance, and other teams, to align operational capacity with fluctuating demand to maximize efficiency and profitability.
- Performance Management:
- Developing key performance indicators focused on growth, client retention, and controlling logistics costs to ensure adherence to the budget.
- Identifying cost-reduction initiatives, negotiating vendor contracts and rates, and process flow enhancements.
- Mitigating logistics-related risks and monitoring customer feedback to identify areas for improvement.
Qualifications
- 10+ years in sales and leadership experience in supply chain, logistics, and transportation management.
- Analytical with high proficiency in financial metrics (P&L, margin analysis) and strategic planning.
- Excellent communication skills with the ability to effectively present logistics information to various stakeholders including the board of directors, employees, and external partners.
- Hand-on and comfortable in a MS Office 365 environment.
- Bachelor's degree in Logistics, Supply Chain Management or related fields a plus
What We Offer
- Group Health and Wellness (Medical, Dental, and Vision)
- Health Savings Account (HSA)
- Educational Assistance
- Voluntary plans, including critical illness, accident, and hospitalization
- 401k plan with Company Match and Roth contributions | Immediate vesting
- Pet Insurance, free legal services, employee discount programs, and more….
Harte Hanks Feasterville, Pennsylvania, USA Office
Feasterville, United States
Harte Hanks Langhorne, Pennsylvania, USA Office
Langhorne, United States, 0
Harte Hanks New York, New York, USA Office
119 W 24th St, New York, NY, United States
Harte Hanks Trevose, Pennsylvania, USA Office
3800 Horizon Bouldevard , Trevose, PA, United States, 19053
Harte Hanks Yardley, Pennsylvania, USA Office
777 Township Ste 300, Yardley, Pennsylvania, 19067, United States, Yardley, United States, 19067
Similar Jobs
Marketing Tech • Social Media • Software • Analytics • Business Intelligence
Manage a book of ~60 enterprise customers to drive adoption, retention, and expansion of Sprout's social media platform. Build executive relationships, run success cadences (MBRs, EBRs), surface risks, collaborate on renewals, and use data and generative AI tools to create ROI narratives and accelerate work. Partner with onboarding, professional services, and renewals to meet retention and growth KPIs.
Top Skills:
ClaudeGoogle SuiteGainsightGeminiSalesforceSprout SocialTableau
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Analyze malware, binary files, customer detection tickets, and machine learning detections to improve detection efficacy and reduce false positives. Review product detections, assess binary legitimacy, address internal detection questions, and provide insights to data science teams. The role collaborates with technical account managers, incident response teams, data scientists, and malware researchers. Required capabilities include malware analysis, reverse engineering, Python scripting, binary fundamentals, threat assessment, research methods, operating systems, and AI-assisted workflow improvement.
Top Skills:
AIAssemblyCC++JavaLinuxMachine LearningmacOSPythonWindowsWindows Api
Cloud • Fintech • Information Technology • Machine Learning • Software
Own a field-based territory and drive net-new business with accounting and bookkeeping partners. Develop migration strategies, increase Xero adoption and revenue, manage appointments, recruit and educate partners, deliver events and certification training, and maintain accurate Salesforce data for forecasting. The role requires strong account management, sales-target achievement, relationship-building, communication, presentation, and independent territory-management skills.
Top Skills:
CRMSalesforceXero Platform
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
