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Broadridge

Vice President, Print Communications Platform (Hybrid - NYC or Edgewood, NY)

Posted 2 Days Ago
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Hybrid
New York, NY, USA
190K-200K Annually
Expert/Leader
Hybrid
New York, NY, USA
190K-200K Annually
Expert/Leader
Leads the strategy, roadmap, modernization, and governance of Broadridge’s enterprise print communications platform. Oversees document composition, personalization, content management, production integration, fulfillment controls, client self-service, and connected print-digital experiences. Develops investment cases, performance metrics, and modernization plans while balancing regulatory requirements, operational efficiency, scalability, quality, security, and client needs. Builds and leads the platform product-management team and influences technology, operations, design, compliance, and business stakeholders.
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At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! The Vice President of Print Communications Platform will lead the product strategy, roadmap, and modernization of the technology capabilities supporting Broadridge’s printed communications. This role will ensure the platform can support high-volume, regulated, transactional, and personalized communications with the scalability, quality, controls, and operational efficiency required across Broadridge businesses.

Responsibilities:


Platform strategy and modernization


  • Define and execute the enterprise print communications platform vision, investment priorities, and multiyear roadmap.
  • Translate business needs, client requirements, regulatory obligations, and production constraints into platform capabilities.
  • Establish reusable services supporting multiple products, businesses, clients, communication types, and production facilities.
  • Lead modernization and consolidation opportunities that reduce duplication, simplify integrations, and improve platform sustainability.
  • Partner with technology and architecture leaders to establish scalable solutions and a practical migration approach.

Content, composition, and document generation


  • Lead platform capabilities for print templates, reusable content, branding, composition, personalization, and document generation.
  • Support both predefined templates with controlled content and flexible content-authoring experiences appropriate to the communication.
  • Establish capabilities for version management, approvals, proofing, quality validation, and production-ready output.
  • Enable appropriate reuse of content, data, and business rules across print and digital communications.
  • Ensure document designs account for accessibility, readability, postal requirements, production specifications, and regulatory disclosures.

Production integration and control


  • Partner with print and mail operations to connect document creation with production scheduling, routing, fulfillment, and reconciliation.
  • Define capabilities for consolidation, suppression, householding, inserts, envelope selection, and mailing requirements.
  • Establish visibility into communication status, exceptions, reprints, fulfillment completion, and supporting evidence.
  • Support secure handling of recipient information, document integrity, traceability, and audit requirements.
  • Ensure platform changes are validated against production requirements before deployment.

Client self-service and connected communications


  • Develop intuitive tools for clients to configure templates, manage content, preview documents, review proofs, approve changes, and monitor fulfillment.
  • Coordinate experiences across the print platform, InFocus, the Universal Client Portal, and connected Broadridge solutions.
  • Support coordinated print and digital journeys, including recipient preferences, paper requests, digital-failure fallback, and print-on-demand requirements.
  • Partner with design and implementation teams to simplify onboarding and reduce manual configuration and service dependencies.
  • Incorporate client feedback, usability research, and operational insights into roadmap decisions.

Investment, performance, and leadership


  • Develop business cases for modernization, automation, capacity, quality improvements, and new print communication services.
  • Prioritize investments based on business value, regulatory need, client commitments, operational risk, and delivery feasibility.
  • Establish measures for platform adoption, processing performance, document quality, implementation time, automation, exceptions, and cost efficiency.
  • Lead cross-functional governance across product, technology, operations, design, compliance, and client delivery.
  • Build and develop the platform product-management team and provide transparent reporting on progress, dependencies, risks, and outcomes.

Qualifications:


  • Significant experience in product management, communications technology, document composition, print platforms, or related enterprise services.
  • Demonstrated leadership of complex, high-volume platforms supporting regulated or transaction-sensitive communications.
  • Experience developing platform strategies, roadmaps, investment cases, and modernization plans.
  • Knowledge of content management, composition, personalization, document generation, print production, mailing, and fulfillment workflows.
  • Understanding of data integration, APIs, security, resiliency, quality controls, and operational reporting.
  • Experience connecting print and digital communications through shared content, preferences, business rules, and coordinated experiences.
  • Ability to balance client flexibility with regulatory controls, production requirements, and enterprise standards.
  • Proven ability to influence product, technology, architecture, operations, design, and business leaders.
  • Strong financial judgment, executive communication, and organizational leadership skills.
  • Bachelor’s degree or equivalent professional experience.

Compensation Range: The salary range for this position is between $190,000 - $200,000

Bonus Eligibility: Bonus Eligible

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.


Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.


All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.  Apply by clicking the application link and submitting your information. The deadline to apply for this role is December 1, 2026


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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. 

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected].

Broadridge New York, New York, USA Office

605 3rd Ave, New York, NY, United States, 10158

Broadridge Newark, New Jersey, USA Office

2 Gateway Center, Newark, NJ, United States, 07102

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