Vice President, Talent Development

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role:

As Vice President, Talent Development, you will help build the talent system Fiserv needs for its next stage of growth. You will lead the strategy, design, and execution of enterprise talent development and talent management practices that strengthen leadership capability, improve organizational performance, accelerate skill building, and increase long-term talent readiness.

This role is not about creating more programs. It is about building the capabilities, tools, insights, and operating discipline that help leaders develop strong teams, make better talent decisions, and deliver stronger business outcomes. You will partner with senior leaders, HR partners, regional teams, and business stakeholders to align talent priorities with business strategy. Your work will help build a high-performing culture and support long-term talent readiness across Fiserv.

What you'll do:

• Lead the talent development strategy, including leadership development, manager effectiveness, succession planning support, and learning experiences aligned to business priorities
• Partner with executive leaders, Human Resources, and cross-functional stakeholders to assess talent needs and translate them into scalable development programs and initiatives
• Oversee the design, delivery, and measurement of talent development frameworks, tools, and processes to improve leadership capability and workforce effectiveness
• Consult with business leaders to clarify priorities and solve business problems that may not require training as the the answer.
• Establish program goals, success metrics, and reporting to evaluate participation, effectiveness, and business impact, and use data to inform continuous improvement
• Lead and develop a team by setting clear priorities, building capabilities, and coaching for high-performance
• Partner with regional talent and learning leads to maintain one global strategy
• Guide vendor strategy, budget oversight, and resource planning to support efficient delivery of learning and development solutions
• Drive clear communication, change management, and stakeholder alignment so talent practices are understood and adopted across the organization
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 12+ years of experience in talent development, leadership development, learning and development, organizational development, or human resources strategy within complex organizations
• 8+ years of experience managing and developing teams
• 10+ years of experience leading enterprise-wide talent programs and partnering with senior business leaders to align development strategies with organizational goals
• Experience using talent data, program metrics, and workforce insights to evaluate outcomes and improve development programs
• Experience building talent development frameworks, leadership programs, and succession-related processes at scale
• Bachelor’s degree

Experience that would be great to have:

• Experience leading talent strategy in a financial services, payments, or technology environment
• Experience with human capital management systems, learning management systems, and talent analytics platforms
• Experience facilitating executive-level development discussions and leadership programs
• Experience supporting global talent practices with regional execution across multiple markets.
• Master’s degree in a related field

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Travel: This role requires occasional travel (up to 20%).

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.