Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
Job DescriptionWhat You’ll Do
Reporting to the Chief Financial Officer, the Vice President, Tax will play a critical leadership role in the finance organization, overseeing all global tax strategy, planning, compliance, and operations. This includes corporate income tax, indirect tax, tax accounting, transfer pricing, and tax technology. The VP will ensure accurate tax reporting, proactively manage the company’s global tax position, and support strategic initiatives across the business.
This individual will partner closely with senior leadership to align the company’s tax strategy with its long‑term goals, optimize the global tax structure, and ensure compliance in a dynamic and growing SaaS environment. The VP will serve as the primary liaison with external advisors, auditors, and regulatory authorities, ensuring adherence to ASC 740, SOX, and global statutory requirements.
A successful candidate will bring deep expertise in SaaS tax considerations, international tax planning, and public company requirements. This leader will manage a globally distributed team, scale processes to support growth, and anticipate the tax implications of new business models, markets, and product offerings.
Major Responsibilities
Serve as the executive leader for all global tax functions, including tax planning, tax accounting, compliance, and operations.
Oversee the preparation and review of quarterly and annual tax provisions in compliance with ASC 740, partnering with the CAO and external auditors to support public company reporting.
Develop and execute global tax strategies that support business objectives, optimize the company’s effective tax rate, and ensure long-term tax efficiency.
Lead all aspects of global direct and indirect tax compliance, ensuring timely filings and adherence to local statutory requirements across multiple jurisdictions.
Build and enhance SOX-compliant processes and controls across all tax-related areas.
Oversee transfer pricing strategy, documentation, and intercompany policies to support a scalable global operating model.
Drive tax technology and automation initiatives to improve accuracy, efficiency, and reporting capabilities.
Advise executive leadership on tax implications of strategic initiatives, including international expansion, legal entity restructuring, pricing strategies, and M&A due diligence and integration.
Lead global tax audits and manage relationships with tax authorities and external advisors.
Deliver clear, actionable tax insights to internal stakeholders, supporting forecasting, planning, and investor communications.
Develop, mentor, and scale a high-performing global tax team, fostering a culture of accountability, technical excellence, and continuous improvement.
Who You Are & What Makes You Qualified
The ideal candidate is a strategic, forward-thinking tax leader with deep experience in global tax strategy, tax accounting, and compliance within a high-growth SaaS or technology environment. You bring a combination of technical expertise, operational excellence, and executive-level communication. Specifically, you will possess:
12+ years of progressive tax experience, including 8+ years in senior leadership roles within SaaS or technology companies.
Proven experience in a publicly traded company, including SOX compliance and ASC 740 tax accounting.
Strong technical expertise in U.S. federal, state, and international taxation, including transfer pricing, indirect taxes, and cross-border structures.
Demonstrated success building and scaling global tax teams and processes.
Experience with ERP and tax technology systems (e.g., NetSuite, OneSource, Alteryx, Avalara).
Ability to communicate complex tax concepts to senior leadership, the Board, and external stakeholders in clear, concise language.
Track record of driving operational improvements, automation, and scalable tax processes.
Bachelor’s degree in accounting, finance, or related field; CPA, JD, or Master’s in Taxation required.
We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:
Lead a new category of enterprise software that we call Unified-CXM.
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
Create a culture of customer obsession, with trust, teamwork, and accountability.
We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.
We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
To learn more about employee benefits by region, click here.
To learn more about all-things-Sprinklr, visit our candidate resource hub here.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
JOB REQ COMPENSATION RANGE
$215,000 - $358,000The base salary range for this role is shown above. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan, and/or equity plan, depending on role.
US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.
Top Skills
Sprinklr New York, New York, USA Office
29 W. 35th St, New York, NY, United States, 10001
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