VP, Community Experience

| New York, NY, USA | Hybrid
Employer Provided Salary: 250,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

About us:

Chief is the private network executive women rely on to maximize their impact. Founded in 2019, Chief helps members raise their leadership game through access to a vetted executive community and valuable insights. Today, Chief’s network represents more than 10,000 companies. Seventy-seven percent of Fortune 100 companies have an executive in Chief, and nearly 40% of Chief Members are in their company’s C-Suite. Chief has been recognized as one of TIME’s 100 Most Influential Companies and one of Fast Company’s Most Innovative Companies.

Chief is a mission-driven, Series B stage start-up backed by CapitalG, General Catalyst, Inspired Capital, Primary Ventures and other top-tier investors who believe in our commitment to maximizing the impact of today’s women executives. . We have members across the United States, with clubhouse locations in NYC, LA, Chicago, San Francisco, and Washington, DC.

We believe the diversity of our team and community makes us exponentially more impactful.

Knowing that our people are the most important driver of our success, we focus on building teams where diverse voices, identities, perspectives, and experiences are represented and celebrated. Read more about our commitment to diversity, equity, and inclusion here: https://chief.com/commitment-to-dei 

The Chief member experience spans digital and in-person connection. Our members build  meaningful connections, engage in compelling discussions, and view our unique content through our digital platform. 

About the Role:  

Chief is seeking an experienced executive to lead the Community experiences for our members — creating opportunities for our members to connect and grow together as leaders. This role drives the Community strategy across our experiences — Events, Local Clubhouse Operations, Regional Community Management, and our Digital Community Groups. The ideal candidate is based in New York City, able to travel often and as needed across the US, and able to host multiple evening events on a weekly basis. 

What you’ll do: 

  • Develop the overarching strategy for community engagement at Chief, bringing members together in local and regional markets and across other key dimensions such as function, industry, seniority, and intersectional identities.
  • Clearly articulate the strategy for local community engagement across all of the Chief markets as our members continue to desire more in-person experiences focused on clear learning and outcomes.
  • Lead definition of a member segmentation and curation strategy that ensures we are being thoughtful about whom we bring together as part of each event and experience.
  • Define a perspective on how we evolve our digital community strategy and moderation for key community groups that span across geographic areas.
  • Design an Events strategy that helps to deliver leadership outcomes for senior executives that can be executed both nationally to all members and uniquely for local markets. Partner closely with the Programming team within Marketing to align on content strategy and speakers.
  • Manage the Community team across our major markets, enabling them to understand members within their markets, their unique leadership needs and how best to bring this community together to build connection and learning. 
  • Guide and direct Clubhouse operations across our five locations in the US by developing a comprehensive strategy for Clubhouse attendance, revenue generation, and real estate planning.
  • Continue to adapt, iterate, and refine our strategy, solutions, and content based on member feedback and impact to ensure results meet objectives.
  • Develop a perspective on the best way to measure impact and member outcomes against your strategy.

What you’ve done and enjoy doing:

  • Extensive experience designing, creating, and implementing in-person, local experiences to drive Community and Engagement in multiple geographic locations. 
  • Strong leadership and management skills, particularly managing Community and Hospitality teams. 
  • Strategy driven – expert ability to think strategically and inspire your team to do the same.
  • An entrepreneurial spirit – you love to dig into opportunities, and build unique experiences that are tailored to our member base.
  • Goal-oriented — you set clear and measurable objectives, can manage budgets and move with intention, speed, and precision.
  • Energized by member interactions – you enjoy being customer facing, partnering to understand members’ needs, and building ongoing relationships.
  • You tell stories and drive business using data
  • The ability to become a trusted and respected business partner recognized for developing a strong point of view and best practices for developing Community experiences. 
  • Experience working in a fast-paced/startup environment with multiple initiatives
  • Must be authorized to work in the United States


Why You'll Want to Work Here:

  • Competitive salary and equity
  • Flexible vacation policy and 4.5 day work weeks
  • 20 weeks of paid gender neutral parental leave
  • Full medical, dental, and vision packages, 401(k)
  • Opportunity to work for a startup focused on driving real change for women in business
  • Opportunity to create and attend inspiring experiences and events with leaders of the industry
  • Access to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakers
  • Lifestyle and Learning Stipends available

While we’re committed to remaining compliant and adhering to mandates, for us, pay transparency is more than a consideration of what’s lawful and unlawful but rather, an opportunity to disclose what’s required, and what we think is a fair and equitable compensation framework.

At Chief, we want to hire, develop, and retain the best talent, making Chief a top destination to accelerate your career. Our compensation framework is a key part of our vision, and we continually revisit and invest in our philosophy and framework to ensure we remain competitive and relevant, on a quest to achieve our vision.

The pay transparency mandates, as well as our own policies and practices, are a means of narrowing the gender pay gap and fostering an engaged and positive working environment that builds trust, on our mission to change the face of leadership.

The base salary for this role is: $250,000

Chief participates in the E-Verify Program in certain locations, as required by law.

https://assets.chief.com/careers/e-verify.pdf

https://assets.chief.com/careers/right-to-work-poster.pdf


Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • TypeScriptLanguages
    • ReactLibraries
    • GraphQLFrameworks
    • PostgreSQLDatabases
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • SalesLoftCRM
    • MarketoLead Gen
    • ZoomInfoLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

Location

In the heart of Flatiron, we are surrounded by delicious food, fun bars, beautiful Washington Square Park, shopping and entertainment.

What are Chief Perks + Benefits

Chief Benefits Overview

Chief takes employee wellbeing seriously. We are happy to provide the option to be fully or partially remote to most of our employees. We provide a fun and hard working environment. We have year round half day Fridays, access to our member events and materials, discounts and so much more!
Discount Partners: Saysh, Tertulia, Good Inside, Corepower Yoga, Trilogy Spa, Squarespace, Bolster, Hotel Zena & Barrys

Culture
Partners with nonprofits
We partner with several organizations that align with our mission to change the face of leadership including Raise the Barr, National Women’s Law Center and the American Civil Liberties Union.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
We’ve adopted a virtual first model. Based on team and location, team members may be eligible to work remotely.
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Inclusivity, diversity and representation are essential building blocks needed to create an inclusive and innovative work environment. This is why our leadership team is as diverse as our employee pop
Mandated unconscious bias training
D&I are embedded in all our principles with a deeper focus in our Inclusion value. Every people leader will be trained on this which includes themes of mitigating bias, upstander behaviors, etc.
Mean gender pay gap below 10%
Diversity employee resource groups
Chief currently has nine employee resource groups focused on specific communities across ethnicity, ability, sexual orientation and gender expression, generation, nationality, and social class.
Hiring practices that promote diversity
Unbiased job descriptions, interview questions and processes Relationships with diversity focused hiring partnerships
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
All dental benefits are fully paid for by the company
Vision insurance
All vision benefits are fully paid for by the company
Health insurance
We have a variety of options that will provide comfort and security to our team members - and all plans are fully covered by the company!
Life insurance
Wellness programs
Mental health benefits
We want to make sure that our team has any additional support that they need. We have a partnership with an online mental health platform to make it super easy to have access to support.
Financial & Retirement
401(K)
We care about our team members' futures. Our team members are able to contribute into their 401k anytime throughout the year.
Company equity
We want our team members to be all in. All team members are granted equity as part of their compensation package and have the opportunity to receive more equity throughout their time at the company.
Performance bonus
Child Care & Parental Leave
Childcare benefits
We offer Dependent Care FSA, where parents are able to use these pre-tax funds for child care expenses.
Generous parental leave
20 weeks parental leave + 4 weeks of flexible re-onboarding
Family medical leave
Restricted work hours
4.5 Day Work Week - Chief has perpetual half day Fridays for most roles!
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
In addition to flexible vacation time, the offices and clubhouse shut down between Christmas and the New Year.
Sabbatical
Chief is proud to offer our employees, who have been with us 4+ years, the option to take a well deserved sabbatical.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Chief offers pre-tax commuter benefits.
Company-sponsored outings
Every year we bring all employees together for a 2-day event called Chiefchella, to connect as a community, get inspired and have fun! (see pics!)
Free snacks and drinks
Chief offers fun snack and drinks in our NYC Home Office.
Company-sponsored happy hours
We like to find time to celebrate together and do that when we can!
Fitness stipend
Chief offers a wellness stipend for you to use as you see fit.
Home-office stipend for remote employees
We provide stipends for those who are eligible annual. They are paid out quarterly.
Professional Development
Job training & conferences
Chief employees receive annual an individual Learning Fund of $750 & investment into group learning with their trams. In some cases we enable access to specialized knowledge or certifications.
Lunch and learns
We launched a training series for all employees to enable growth. The first series is Continuous Feedback, which reframes feedback as empowerment and builds skills for receiving and giving feedback.
Promote from within
Customized development tracks

Additional Perks + Benefits

On top of all of this, Chief also invests in our employees through ongoing learning and development. All Chief employees have access to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakers like Cynthia Nixon, Stacey Abrams and Michelle Obama. At Chief, your ongoing development will be supported by your manager and an employee experience team to make sure that you have avenues to progress.

We launched our first ever Chief Values Awards in 2022. We celebrated 2 winners for each value (Powerful, Inclusive, Real, Curious, Time Travel) and awarded them $500 cash plus $500 donated to a charity of their choice. We also had 3 winners that are were celebrated for living all of our values, who were awarded $1500 cash plus a $1500 donation to a charity of their choice. The awards were presented at Chiefchella.

In addition to the section on Nonprofit partnerships, we have many partnerships that engaged our Chief team and members to donate to causes that In 2022, after the Supreme Court’s decision on reproductive rights, Chief committed to donating $250,000 to organizations who give access to care. These included Planned Parenthood, National Abortion Foundation, NARAL ProChoice America and others.

More Jobs at Chief

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about ChiefFind similar jobs like this