Lead end-to-end first- and middle-mile transportation strategy including carrier procurement, 3PL relationships, routing, dispatch, and transportation P&L. Stabilize and optimize current operations while building a scalable, AI-enabled operating model. Own planning cycles, daily dispatch/exception management, carrier scorecards/onboarding, technology partnership with Product/BI, and hiring and developing a high-performing transportation organization.
About Veho
Key Responsibilities
Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.
We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.
Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.
To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.
The Role:
As VP of Transportation you will own the end-to-end first- and middle-mile strategy—including carrier procurement, 3PL partnerships, routing, dispatch, and the overall transportation P&L. What makes this role uniquely challenging is the dual mandate of urgency and ambition: you must stabilize and optimize our current fast-moving infrastructure in real time, while simultaneously architecting a highly scalable, AI-native operating model built to absorb explosive future growth without degrading service.
Key Responsibilities
Carrier & Vendor Management
- Own the full carrier lifecycle: procurement, contracting, onboarding, performance management, and offboarding.
- Build and maintain a tiered carrier portfolio with structured scorecards, incentive and penalty frameworks, and contracted capacity covering primary, secondary, and tertiary lanes on every active route.
- Run weekly carrier reviews that translate scorecard data into real actions — PIPs, lane reallocations, removals, and volume incentives. Enforce the consequences. Hold the bar.
- Build a formal carrier onboarding program that sets operating expectations from day one and reduces execution variability across the network.
- Manage 3PL partner relationships with clear SLAs, QBR cadence, and contracted unit economics that support the national expansion strategy.
Transportation Planning
- Own daily, weekly, and peak planning cycles — matching capacity to forecasted volume, flexing up and down without stranding cost or volume.
- Drive adoption of the planning operating system — automated weekly truck plan, 24-hour replanning tool, roll-vs-run decision framework — as the standard across the team, not the exception.
- Partner with Data Science on forecast accuracy inputs that feed the planning model, and with Network Design on lane structure and medium-term capacity planning.
- Own peak readiness as a signed-off process: plan and rehearse before every major volume surge. No reactive scrambles.
Daily Operations & Dispatch
- Own dispatch, in-transit visibility, exception handling, and on-the-day recovery across the network.
- Build and enforce a standing exception management process with clear ownership, escalation paths, and a defect log that converts recurring misses into permanent process fixes.
- Partner with Ground Operations to close the dock execution gaps — CPT adherence, gaylord consolidation, dock door discipline — that cascade into late arrivals and degraded OTA.
- Own the daily decisions that protect downstream on-time delivery: same-day truck add/cancel, lane consolidation, and carrier recovery calls.
Technology Partnership
- Act as the primary operational voice for transportation technology — partnering closely with the Product and BI teams to define requirements, prioritize the roadmap, and drive adoption of new tools inside the transportation team.
- Think strategically about where automation, AI, and data tools should replace manual coordination. Push the product roadmap toward a transportation function that manages by exception, not manual execution.
- Hold the team accountable for adopting data-driven decision-making tools. No team that continues to rely on gut feel when tools exist.
- Be a real partner to the Product team, not just a requester — co-own outcomes when tools go live and provide feedback loops that improve them.
Team Building & Org Health
- Build a high-performing transportation organization with clear role definitions for procurement, planning, and daily operations, structured to scale with Veho’s growth trajectory.
- Hold a high talent bar: recruit aggressively from their network, develop the leaders they have, and make hard calls on under performers before they become bottlenecks.
- Create a culture of accountability — in the team, with carriers, and with cross-functional partners. Own the number, not just the effort.
Compensation:
$240,0000 - $275,000 annually
An individual's exact starting salary will be tailored to their specific geographic market, alongside their experience and skills.
Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and unlimited PTO for exempt-level roles.
Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that’s built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in our high-performers.
Join us in building the future of ecommerce logistics and in doing the work of our lifetime!
All California applicants please reference our California Applicant Privacy Notice located here.
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