VPII – Identity & Access Management (IAM), Production Reliability & Agentic AI

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If you're ready to lead with intention and discover what’s possible, LPL Financial invites you to apply today.

What if you could lead a mission‑critical Identity & Access Management organization where uptime and client trust are the product—and where you also help pioneer how advanced AI and agentic capabilities transform production reliability?

In this role, you’ll lead when it matters most: guiding teams through real‑time production events, driving resilience across IAM platforms that support enterprise consumers, advisors, and investors, and shaping a next‑generation, human‑in‑the‑loop agentic approach to incident detection, investigation, and resolution.

Job Overview

This VPII, Identity & Access Management (IAM), Production Reliability & Agentic AI role is a pivotal leadership position within LPL’s Identity & Access Management organization, accountable for the real‑time reliability, resilience, and uptime of IAM platforms serving the firm’s enterprise ecosystem.

The role combines hands‑on production leadership including ownership of high‑severity incident response with a forward‑looking mandate to design, deploy, and govern AI‑assisted and agentic capabilities that continuously improve stability and operational outcomes. By transforming incidents into learning systems, this leader helps evolve IAM reliability from reactive response to proactive prevention.

Responsibilities

• Own IAM production reliability and uptime outcomes across LPL IAM platforms; establish and manage measurable availability, recovery, and stability objectives.
• Personally lead major IAM production incidents and outages, serving as incident commander for high‑severity events and ensuring rapid restoration and clear executive communication.
• Translate lived production experience into architectural and operational improvements that strengthen system resilience.
• Design, build, deploy, and govern agentic AI capabilities that monitor signals, investigate events, and recommend mitigations while maintaining strong human accountability.
• Institutionalize learning from failure through rigorous post‑incident reviews that feed engineering backlogs and AI model improvements.
• Lead IAM modernization initiatives across identity lifecycle management, authentication, privileged access, and governance automation.

What Are We Looking For?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast‑paced, high‑accountability environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value leaders who embrace continuous improvement and contribute to a culture where we win together and create and share joy in our work.

Requirements

• Senior leadership experience owning uptime, resilience, and incident outcomes for mission‑critical IAM or security platforms.
• 5 or more years IAM domain expertise, including identity lifecycle management, authentication, privileged access management, and cloud identity.
• Experience converting operational incidents and risk into systemic resilience and automation improvements.
• Experience applying AI or advanced automation in production environments with appropriate governance and controls.

Core Competencies

• Major incident leadership with calm, decisive execution under pressure.
• Demonstrated executive influence and cross‑functional leadership in complex enterprise environments.
• Reliability engineering and systems‑thinking mindset.
• Human‑in‑the‑loop AI governance and accountability.

Preferences

• Experience operating in highly regulated environments.
• Experience modernizing legacy identity platforms without sacrificing uptime.
• Experience building or leading AI‑assisted operations or agentic systems.

Pay Range:

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

For further information about LPL, please visit www.lpl.com.

Join LPL Financial: Where Your Potential Meets Opportunity

At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

Why LPL?

• Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!

• Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here!

• Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!

• Impactful Work: Our size is just right for you to make a real impact. Learn more here!

• Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here!

• Community Focus: We care for our communities and encourage our employees to do the same. Learn more here!

• Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here!

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

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