West 100 Assistant Studio Manager

Join the Glowbar Team:

Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way.

Behind every seamless client visit is someone who made sure everything was in place before the first guest walked in. As an Assistant Studio Manager, that someone is you. You're the operational engine of the studio and a hospitality champion on the floor - managing the schedule, leading the Studio Guide team, and owning the systems that keep everything running, all while modeling the warm, client-first experience that keeps people coming back. Detail-oriented and people-driven, you bring structure, accountability, and genuine care to every corner of the business

What You’ll Do: 

You’ll balance front of house presence with back of house ownership, leading the Studio Guide team while keeping every operational system sharp. Every day, you’ll:

• Own the front desk for four full shifts per week, leading by example and staying connected to the client experience

• Step up as Manager on Duty whenever the Studio Manager is out, keeping the team grounded and the experience seamless

• Directly develop and manage the Studio Guide team through regular 1:1s, scorecard reviews, and ongoing performance feedback

• Be a true systems expert, knowing every tool, process, and platform inside and out

• Drive membership and package sales by genuinely connecting clients to the Glowbar experience and the results it delivers and inspire your team to do the same

• Build the monthly schedule and stay ahead of request-offs and uncovered shifts to protect the business

• Run a daily schedule audit to keep operations optimized and the studio running at full potential

• Conduct weekly inventory counts and monthly purchase orders to keep stock accurate and the studio stocked

• Conduct a monthly in-studio facilities audit and manage all facilities tickets

• Share observations and solutions with the Studio Manager to keep the client experience and team performance improving

Who We’re Looking For:

• 1+ years of hospitality experience (restaurant, hotel, salon/spa, or comparable) with a proven track record of superior client service and sales 

• Genuine passion for people leadership: you find real satisfaction in developing a team

• Experience with scheduling, inventory management, and operational administration

• Confidence in sales conversations and a drive to meet and exceed membership goals

• Flexible availability, including weekends (we’re busiest when clients have time to glow)

  • Full-Time: 7-day open availability, including both weekend days

• Enthusiasm for beauty, skincare, and a fast-paced, service-driven environment 

Your Glow Package (Compensation & Benefits):

• Uncapped commission: earn up to $15 per membership and $10 per package sold

• Up to $6,000 in annual bonus potential tied to studio revenue and gross margin performance

• 2% annual compensation increase eligibility

• Medical, dental, and vision insurance largely covered by Glowbar for Full-Time team members

• 40 hours of vacation for Full-Time team members + sick leave for all team members

• Holiday pay at 1.5x for any of the 6 company holidays

• Access to DailyPay platform - access part of your paycheck before payday at no cost

• Disability, accident, critical illness, and life insurance coverage

• Employee Assistance Program (EAP) with free mental wellness support

• Commuter benefits to help save on transit and parking

• Free annual Glowbar membership ($780 value) and two annual guest passes ($170 value)

• 25% employee discount off skincare products

• $150 employee referral bonuses for bringing great people to the team

• $15 product credit for every first-time client you refer

Working Conditions:

Our studios are energetic, on-your-feet environments. You should be comfortable with:

• Standing, walking, and moving throughout your full shift

• Bending, reaching, and lifting up to 15 lbs (supplies, laundry, merchandise)

• Stairs, varying temperatures, and the occasional humidity of a laundry room

• Evening, weekend, and holiday availability to meet client demand

We’re the DOPEST - and we mean it. Join us, and let your career truly glow!