Provide technical support for Windows and Mac OS, including troubleshooting, network support, system maintenance, and user support in a hybrid environment.
This is a Full-Time Hybrid position.
A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows and Mac OS Hybrid Technical Support position to support clients on a full-time basis. Onsite client visits will be required.
Candidate must be passionate about computers & technology and should be highly proficient in Windows Operating System. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.
Must Be Experienced And Proficient In
Remote Software Technologies
VPN Connectivity and TCP/IP LAN Networks
General Network and Firewall troubleshooting
Windows Troubleshooting
Printer Troubleshooting
Microsoft 365 and Cloud other various cloud platforms
GSuite Administration
Critical Thinker
Ideal Candidates Should Be Able To
- Provide general desktop, user and hardware support
- Provide proactive system maintenance including backup solutions
- Provide general connectivity and troubleshooting support
- Provide network and server support
- Provide good communication skills and documentation
Xperteks New York, New York, USA Office
132 W 36th St, 10th Floor, New York, NY, United States, 10018
Similar Jobs
Cloud • Information Technology • Security • Software • Cybersecurity
Lead technical go-to-market activities for enterprise customers, including discovery, architecture design, technical validation, proof-of-concept planning, presentations, onboarding oversight, and deployment strategy. Serve as a trusted technical advisor throughout adoption, renewal, and expansion while carrying commercial quota. Translate Cloudflare networking, security, performance, and developer platform capabilities into business outcomes, lead executive reviews, identify expansion opportunities, and use AI-driven automation to improve customer engineering workflows.
Top Skills:
BashBgpBot ManagementCdnCi/CdDnsFirewallsGoGraphQLGreHipaaHTTPHttp/2HttpsJavaScriptLlmsLuaMtlsNetwork SecurityObservabilityPci DssPulumiPythonRagRate LimitingRest ApisSaseSdksSoc 2Ssl/TlsTcpTerraformTls 1.3UdpWafWebhooksWorkersZero Trust
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead large, ambiguous product design initiatives across multiple product areas from problem framing through launch and iteration. Define interaction patterns and visual systems, engage strategic customers, leverage AI tools, ship code across design systems, web products, and mobile apps, mentor designers, and partner with senior leadership.
Top Skills:
Ai ToolsCursorFigma MakeIotMobile ApplicationsWeb Applications
eCommerce • Fashion • Retail • Sales • Wearables • Design
Leads Coach’s global retail architecture and store design strategy across regions and formats. Oversees design teams in New York and Asia, establishes global standards, guides store project execution, and ensures design quality, budget, and timeline adherence. Drives innovation in materials, technologies, workflows, and store experiences while aligning architecture with brand, operational, construction, procurement, and commercial objectives. Mentors talent, manages escalations, and builds a scalable, distinctive global store design identity.
Top Skills:
Monday.Com
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
