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ABM Industries

Workforce Productivity Analyst

Posted Yesterday
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In-Office
New York, NY, USA
53K-100K Annually
Mid level
In-Office
New York, NY, USA
53K-100K Annually
Mid level
Analyze and monitor labor performance against budget, identify variances and trends, support forecasting and reporting, maintain data integrity, and help leadership address underperforming or over-budget jobs. Collaborate with operations, finance, and field leadership to improve reporting, support job setup and onboarding, and deliver ad hoc analyses and performance insights to optimize labor costs.
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This role focuses on analyzing and monitoring labor performance to ensure operational efficiency and cost control. The position involves tracking labor metrics against budget, identifying trends and variances, and supporting forecasting and reporting efforts. It plays a key part in maintaining accurate data, improving reporting processes, and helping leadership address underperforming or over-budget jobs. The role also collaborates closely with operations, finance, and field leadership teams to drive performance improvements while supporting job setup, account onboarding, and ongoing labor planning.

Overall, it’s a data-driven, entry-to-mid level analytical role that blends finance and operations, offering exposure to cross-functional teams and opportunities to grow in workforce planning, performance management, and business analysis.


Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2026 Employee Benefits | Staff & Management

Pay: $53,000-$100,000
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s 
education, experience, skills, abilities, geographic location, and alignment with market data.
You may be eligible to participate in a Company incentive or bonus program.

Responsibilities
  • Track and report daily and weekly labor performance vs. budget
  • Analyze labor data to identify variances, trends, and cost-saving opportunities
  • Support forecasting and monitoring of labor hours, productivity, and expenses
  • Assist in identifying and escalating over-budget jobs to leadership
  • Maintain accuracy of labor and operational data, including square footage, scope of work, and labor hours
  • Support job setup and closeout processes, ensuring proper labor coding and cost tracking
  • Assist with onboarding new accounts by validating labor assumptions and inputs
  • Monitor overtime, temp labor, and scheduling inefficiencies to identify improvement opportunities
  • Participate in performance review processes and help track corrective actions
  • Maintain reporting tools, dashboards, and data files to support decision-making
  • Ensure data integrity by identifying and resolving discrepancies
  • Support process improvements to enhance reporting efficiency and visibility
  • Assist with branch and account performance analysis, including identifying drivers of underperformance
  • Collaborate with operations and finance teams to support performance improvement efforts
  • Provide timely and accurate ad hoc analysis as needed
  • Report directly to the Sr Director of Workforce Productivity
  • Provide analytical and operational support to the Sr Director of Workforce Productivity
  • Partner closely with District Managers and Branch Managers to support day-to-day labor performance and execution
  • Collaborate with the FP&A to align reporting, forecasting, and financial insights
  • Work cross-functionally with operations and finance teams to support business performance
Qualifications

Development Opportunity

  • Build foundational skills in labor planning, financial analysis, and operational reporting
  • Gain exposure to cross-functional business operations and leadership teams
  • Opportunity to growth with increased responsibility in planning, performance management, and business partnership

Key Qualifications

  • Bachelor’s degree in Acconting, Finance, Business, Economics, or related field
  • Strong analytical and problem-solving skills
  • Proficiency in Excel; experience with data tools a plus
  • Strong attention to detail and organizational skills
  • Ability to work cross-functionally and communicate effectively

Success Metrics

  • Accuracy and timeliness of reporting
  • Quality and usefulness of analysis
  • Improvement in data integrity and reporting processes
  • Contribution to labor cost optimization efforts

About Us
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
 
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
 
For more information, visit www.abm.com
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