The Technical Implementation Manager is responsible for client technical support, guiding US clients on platform setups, integrations, and customizations while collaborating with internal Product and Tech teams.

The Client Success Director manages enterprise client relationships, overseeing implementation, engagement, and renewals while ensuring a high-quality client experience.

As a Care Manager at Empathy, you'll guide families through their journeys with compassionate support in English and Spanish, ensuring a positive user experience across various communication channels.