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Top Customer Success & Experience Jobs in New York City, NY
Fintech • Healthtech • HR Tech • Information Technology • Other • Financial Services • Telehealth
The Client Success Director manages enterprise client relationships, overseeing implementation, engagement, and renewals while ensuring a high-quality client experience.
Top Skills:
NotionSalesforceSlack
Fintech • Healthtech • HR Tech • Information Technology • Other • Financial Services • Telehealth
The Technical Implementation Manager is responsible for client technical support, guiding US clients on platform setups, integrations, and customizations while collaborating with internal Product and Tech teams.
Top Skills:
APIsCloud TechnologiesData Management FrameworksSaas Platforms
Fintech • Healthtech • HR Tech • Information Technology • Other • Financial Services • Telehealth
The Care Manager will guide families through challenges post-loss, providing support via various channels, documenting processes, and enhancing user experience.
Top Skills:
Google SuiteSlackZendesk
Fintech • Healthtech • HR Tech • Information Technology • Other • Financial Services • Telehealth
As a Care Manager at Empathy, you'll guide families through their journeys with compassionate support in English and Spanish, ensuring a positive user experience across various communication channels.
Top Skills:
Google SuiteSlackZendesk
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