Top Customer Success & Experience Jobs in New York City, NY

The CSO Manager will lead teams, drive operational excellence, track performance metrics, and facilitate alignment across departments to optimize service delivery.

Manage customer inquiries through phone, email, and chat, providing solutions for payroll, HR, and compliance issues while ensuring customer satisfaction and retention.

The Technology Partner Manager will develop and manage the partner marketplace, drive revenue, onboard new partners, and coordinate integrations and marketing efforts.

The International Specialist will provide expertise on international operations to aid Account Executives in sales processes, build relationships, and contribute to customer experiences, while promoting Justworks' solutions.

The GTM Revenue Enablement Manager will design and execute strategic go-to-market plays, develop field toolkits, and utilize data and tools for program enhancement in collaboration with Sales, Customer Success, and Partnerships teams.

The role involves managing day-to-day operations of benefits programs, resolving claims-related issues, liaising with partners, and supporting customer service inquiries.

Lead the Customer Success Management team, ensuring performance, coaching managers, and retaining customers while driving revenue growth. Oversee operations and implement efficient systems for relationship management.

The Principal of Health Underwriting leads underwriting health insurance processes, collaborates across departments, and drives innovative strategies while ensuring profitability and growth.

The role involves managing customer inquiries, providing expert support on services and benefits, resolving issues efficiently, and enhancing customer experiences while collaborating with the team to improve processes.

The Senior Account Executive will manage the sales pipeline, prospect for new business, leverage existing relationships, and advocate for customers to drive growth in the PEO sector.