Top Customer Success & Experience Jobs in New York City, NY

The Staff Partner Engineer leads technical support and project planning for partnerships, collaborating with engineering teams and ensuring alignment with external stakeholders.

Manage Affirm's social media presence by identifying trends, building community engagement, collaborating on campaigns, and analyzing performance using social listening tools.

Lead and develop innovative learning solutions while managing a team, analyzing training needs, and implementing instructional design standards to enhance business results.

The Legal Operations Analyst II will manage contract operations, optimize workflows, implement technology solutions, and support cross-functional initiatives within the legal team.

Lead the development and execution of risk management strategies, focusing on financial data analysis and collaboration with various departments to enhance credit strategies.

Manage key accounts to drive growth in partnerships, oversee contract negotiations, and ensure customer satisfaction while collaborating across teams.

The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.

Lead the Global Revenue Enablement organization by defining and executing enablement strategies, driving performance across customer-facing teams, enhancing training and onboarding programs, and improving data-driven analytics.

As a Staff Technical Account Manager, you'll guide top merchants in technical solutions, manage integrations, and ensure ongoing support, partnering closely with teams across Affirm.

The Fraud Operations Performance Associate II monitors and enhances label accuracy in fraud cases, collaborates with teams, analyzes data, and provides feedback to improve operations.