Top Customer Success & Experience Jobs in New York City, NY

The Associate, Enterprise Customer Success supports enterprise clients by executing account strategies, managing technical inquiries, and analyzing data to improve program success and customer satisfaction.

The Account Manager will focus on driving revenue by managing post-sales activities for Mid-Market customers, building relationships, ensuring client satisfaction, managing T&E programs, and collaborating with cross-functional teams to meet revenue goals.

As a Commercial Account Manager, drive revenue by managing post-sales activities and building strong client relationships, ensuring clients maximize value from the Navan platform. Responsibilities include onboarding, account renewal, and cross-selling products.

The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.

As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.

The Integrations Manager will oversee customer integration journeys, troubleshoot issues, collaborate with teams, and enhance integration processes through documentation and training.

The SVP will lead and transform Navan's global customer service operations, focusing on strategy, technology deployment, and building high-performing teams to enhance customer satisfaction and operational excellence.

Support travelers' needs by providing exceptional travel assistance, managing bookings, and ensuring customer satisfaction through effective communication.