Top Customer Success & Experience Jobs in New York City, NY

The Enterprise Solutions Consultant will implement Navan Expense solutions, support Account Managers, and drive revenue by understanding client needs and leveraging expertise in accounting and finance.

As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.

The Integrations Manager will oversee customer integration journeys, troubleshoot issues, collaborate with teams, and enhance integration processes through documentation and training.

The Account Manager will focus on driving revenue by managing post-sales activities for Mid-Market customers, building relationships, ensuring client satisfaction, managing T&E programs, and collaborating with cross-functional teams to meet revenue goals.

As a Commercial Account Manager, drive revenue by managing post-sales activities and building strong client relationships, ensuring clients maximize value from the Navan platform. Responsibilities include onboarding, account renewal, and cross-selling products.

The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.

Lead a team of Client Success Managers, ensuring client retention and strategic partnerships while managing a small portfolio. Drive performance through coaching and data-driven decisions using Salesforce.

The Senior Client Success Manager ensures that customer experiences exceed expectations by liaising with cross-functional teams and improving operational processes. This role focuses on managing relationships with high-value customers, addressing escalations, and utilizing data to drive improvements in client support services.

The Client Success Manager builds strong client relationships, drives engagement, identifies opportunities, and enhances service delivery through strategic oversight and consultative selling.