Top Cryptocurrency Customer Success & Experience Jobs in New York City, NY

The Disputes Analyst will handle the lifecycle of dispute cases, communicate with customers, and collaborate with teams to resolve disputes and recover financial losses.

The CX Analytics & Operations Lead will develop dashboards, automate reporting, analyze trends, standardize workflows, and enhance CX efficiency while collaborating cross-functionally.

Lead and coach a team of CX Associates, oversee daily operations, monitor performance metrics, and improve customer experience. Collaborate with other departments and act as an escalation point for complex cases.

As an SMB Account Manager for the Food and Beverage team, you will support clients, manage partnerships, and drive growth by delivering tailored solutions and addressing their needs effectively.

The Account Manager will manage relationships, oversee projects and governance, and drive new business opportunities for Mastercard's credit portfolio.

Intern will assist in process optimization, data analysis, improving employee experiences, and supporting project execution within the EWX team at Coinbase.

As a Product Engineer, you'll provide technical support to developers, influence product changes based on user feedback, and foster community engagement.

The Blockchain Engineer will design, develop, and deploy smart contracts, ensure multi-chain interoperability, and build secure staking systems while collaborating with various teams.

The role involves assisting customers globally by resolving inquiries and troubleshooting technical issues while ensuring a high-quality customer experience. You'll collaborate with various teams and proactively identify solutions to improve operational efficiency.

Interns will monitor campaign performance, support marketing tasks, create content, assist in event planning, and collaborate with teams.

The Business Development role involves creating partnership strategies, managing the sales cycle, and collaborating with teams to secure partnerships for Gauntlet's products in the DeFi space.