Top Logistics Customer Success & Experience Jobs in New York City, NY

The Senior Customer Success Manager drives customer success, manages enterprise account relationships, ensures value realization, and collaborates with cross-functional teams to promote product adoption and renewals.

Provide technical support for robotic systems, manage support tickets, troubleshoot issues, and maintain communication with customers to ensure satisfaction.

The Revenue Operations & Growth Associate will enhance revenue efficiency across Sales, Marketing, and Customer Success through data analysis, KPI tracking, and collaboration with leaders to optimize strategies.

The Training Coordinator 2 develops and maintains training materials, delivers various training events, and ensures compliance and effectiveness through documentation.

The Key Account Manager is responsible for managing high-value accounts, ensuring client satisfaction, and driving revenue growth through retention and upselling.

The Escalations Manager oversees a team managing escalations and customer complaints, ensuring timely resolution and driving continuous improvement in processes and customer satisfaction.

The Technical Support Engineer will troubleshoot customer issues, work with engineering to fix bugs, and improve AI workflows.

As an Enterprise Customer Success Manager, you will manage relationships with enterprise accounts, driving adoption and growth through strategic account planning and cross-functional collaboration, while ensuring customer satisfaction and success.

As an Enterprise Customer Success Manager, you'll partner with major clients to drive retention, monitor customer health, and identify growth opportunities. You'll manage strategic relationships, conduct business reviews, and enable value realization using data insights.

The Client Support Analyst provides technical support for a warehouse management system, troubleshooting issues, creating documentation, and supporting clients and the implementation team.