Top Pet Customer Success & Experience Jobs in New York City, NY

The Chat Support Associate engages with veterinary professionals to assist with purchasing decisions and ensure a positive experience through various communication channels.

As a Customer Care Representative, you will handle customer inquiries, resolve complaints, manage orders, and enhance customer satisfaction using multiple systems and thorough documentation.

The Dog Walker is responsible for safely walking dogs, following instructions, reporting progress, and providing feedback on each dog to management.

Supervise dog care operations, resolve client issues, manage staff, ensure adherence to care instructions, and maintain client information accuracy.

The eCommerce Account Administrator manages product listings and marketplace accounts, ensuring accuracy, compliance, and performance while resolving platform issues and supporting merchandising.

The Account Manager will manage relationships with strategic partners in the Breeder space, overseeing onboarding, account maintenance, and partner satisfaction to drive growth and retention.

The Client Account Manager is responsible for managing relationships with partner hospitals, driving engagement and growth, analyzing trends, collaborating cross-functionally, and contributing to team leadership and customer experience initiatives.

The intern will support the Global Commercial Operations team by delivering business outcomes, enhancing digital capabilities, and conducting business analysis.

This role involves providing support to veterinarians and technicians by answering inquiries, resolving issues, and clarifying lab test results while utilizing various communication channels.

The Client Support Specialist will handle customer inquiries, troubleshoot issues, coordinate with departments, and maintain proper documentation on the veterinary staffing platform.

The Vice President of Client Success oversees business relationships, driving client retention, engagement, and satisfaction while leading a high-performing team and collaborating across departments to implement strategies for client success.